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Access for Rackspace clientsFirst of all only rackspace clients are eligible for un-escorted 24x7 access to the data centre and they will be issued a PAC application form upon their sign-up. ...
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Arranging a tour of our facilityWould you like to visit us at our onsite office in person or perhaps tour the data centre facility? Not a problem, you can arrange a tour by contacting us via our...
Views: 2649
Delivery address for hardwarePlease always ensure that you contact us first before sending any hardware so suitable arrangements can be made. Our delivery address unless specified otherwise is as...
Views: 6588
Our network locationOur primary POP is a recently built facility named ‘SOTA’ and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8PX).During the...
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Our support methodsWe insist that all support matters be dealt with via the help desk in our client portal which is monitored by our UK staff 24x7. We do not offer support via phone or...
Views: 1706
Standard setup timesGenerally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or...
Views: 1821