Our knowledgebase is organized into different categories dedicated to each service we offer. Either choose a category from the list below or use the knowledge base search function to find the answers to your questions.

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Delivery address for hardware Please always ensure that you contact us first before sending any hardware so suitable... Views: 2076

Our network location Our primary POP is a newly built facility named ‘SOTA’ and is based within the Kent... Views: 2385

Our support methods We insist that all support matters be dealt with via our actively monitored client portal as... Views: 1180

Standard setup times For the vast majority of dedicated server and colocation orders, the turnaround from payment... Views: 1249

Visting the Data Centre First of all only rackspace clients are eligible for un-escorted 24x7 access to the data centre... Views: 1686