Knowledgebase
Our Client Portal

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article Binding multiple IPs to one interface in Centos
The steps to add additional IP's to one network card / interface in Centos are as follows:1.) Login into the server as the root user2.) Navigate to...
Views: 6203
Article Binding multiple IPs to one interface in Debian/Ubuntu
Important Notes: 1.) Before making any changes to your network configuration, please make sure you obtain any relevant information such as Gateway, Subnet and...
Views: 1366
Article Binding multiple IPs to one interface in Windows
The following procedure will guide you through how to add Multiple IP Addresses to one interface. 1. Open Control Panel and Network Connections. 2. Right-click the...
Views: 1474
Article Can I have custom rDNS / reverse PTR records?
All rDNS management can now be done quickly and easily by logging into our client portal. Once on your 'My Products' tab simply click on the desired service and look...
Views: 1687
Article Changing hostname in Centos
The steps to change the hostname on your Dedicated Server / VPS in Centos are as follows:1.) Login to SSH as root2.) Type "vi /etc/sysconfig/"3.) Press insert on the...
Views: 1053
Article Changing Linux server time zone
If you want to change the time zone for your server to match your own time zone then this can be done very easily by doing the following: 1.) Remove the existing time...
Views: 500
Article Checking Linux O/S Version
Generally speaking to check what version of a Linux distribution you have installed you can issue: 1.) For Centos/Fedora: cat /etc/redhat-release 2.) For Debian: cat...
Views: 1582
Article Email notifications from Fedora / CentOS
You may wish to receive email notifications from your server for cron updates / scripts and such. Within the Redhat environment covering Fedora / CentOS / Scientific...
Views: 456
Article FreeBSD Root Login - Enable or Disable
To enable or disable root login, you need to set this in /etc/ssh/sshd_config file. # cd /etc/ssh# vi sshd_config To disable direct root SSH login, you need to add...
Views: 815
Article How do I perform a tracert?
If you or one of your customers is experiencing a less than optimal route into our network resulting in higher latency or packetloss then it is advisable to submit a...
Views: 3241
Article How do I reboot my server?
To remotely reboot your dedicated / colocated server, please follow these simple steps: 1.) Login to our client portal at...
Views: 1635
Article How to alter SSH Port
The following is how to utilise a custom port for SSH logins: Firstly ensure that the custom port is allowed in any firewall you may be running on the Linux machine,...
Views: 349
Article How to lock Mysql to Localhost (Linux)
This is a very simple adjustment to make, this will stop remote queries running on your mysql server. Simply run the following commands: nano /etc/my.cnf Once within...
Views: 400
Article Install and configure NTP in Centos
The steps to install and configure NTP in Centos are as follows:1.) Login into the server as the root user2.) Install the software by typing yum install ntp3.) Then...
Views: 651
Article Installing an FTP Server on Centos or Fedora
To create an FTP Server on Centos or Fedora (in this instance vsftpd) you need to be logged in to terminal as root and then: To install vsftpd type: yum install...
Views: 1287
Article IP and DNS information
If you are a dedicated server customer planning to rebuild your server O/S or a colocation client sending new kit down, you may need to know additional network...
Views: 5130
Article PHP as a Cron CentOS/Fedora
When adding a PHP script as a cron you need to ensure that you include the full PHP directory, simply running the following will not allow the script to run: 30 6 * *...
Views: 290
Article Remount the /dev/shm Partition in Fedora/CentOS
This is to assist with a CSF warning you may receive about /dev/shm being incorrectly mounted, simply run the following: nano /etc/fstab Replace this line: tmpfs...
Views: 420
Article Remove Windows system reserved parition
Method to remove 100.00 MB System Reserved partition during Windows installation On the “Where do you want to install Windows?” partition screen of...
Views: 1779
Article Reset forgotten root password with Centos
Please Note: In order to reset your Centos password you will need KVM access to adjust your servers boot loader menu! 1.) At the boot loader menu, use the arrow keys...
Views: 977
Article Slow SSH login
Slow SSH logins are generally because your server/vps is attempting to do a rDNS lookup of your IP which it will log and this can often cause a delay. You can disable...
Views: 1411
Article What does unmanaged mean?
To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do...
Views: 1136
Article What is a glue record?
A glue record is the IP address of a name server held at the domain name registry.Glue records are required when you wish to set the name servers of a domain name to a...
Views: 1341
Article What is KVMoIP?
KVMoIP (Keyboard, Video, Mouse) over IP allows IT administrators to remotely manage their UK dedicated box even when their usual remote access software (SSH, RDP, VNC...
Views: 1660
Article Why is VMware Tools is installed on my server?
On at least a couple of occasions now we've had panicked customers contact us as they have noticed 'VMware Tools' is installed on their Windows Dedicated Server and...
Views: 1216
Article Will my server have a firewall?
Unless you have specifically requested a managed dedicated server with hardware firewall from with us then your server will have a raw, unprotected feed straight to...
Views: 1178

Recent News
We have received notification from the upstream of our London DR POP (Note: this...
We're currently investing issues with one of our dns name servers as of 14:00 12...
After a 'on-the-fly' reboot-less security patch was pushed to VPS1 via Ksplice w...
Knowledgebase Articles
Would you like to visit us at our onsite office in person or perhaps tour the da...
Slow SSH logins are generally because your server/vps is attempting to do a rDNS...
Generally speaking to check what version of a Linux distribution you have instal...