Affiliate Program
Affiliate Program
Affiliate Program

Who are RackSRV and why should you host with us?

  • Having first opened its doors back in 2007, RackSRV has built up an unblemished reputation for service, value and honesty within the hosting community and thus is a brand name you can trust with your hosting needs.
  • We own and operate our own network and infrastructure within Kent. We're not merely reselling other companies services for a mark-up and thus by dealing directly with us (the organ grinder!) you will benefit from a superior service.
  • Both ourselves and our hand selected partners utilise only the best hardware throughout our networks from industry leading vendors such as Cisco, Dell, HP, Intel, Juniper & Supermicro to ensure absolute reliability and adequate backup support in the event of an issue.
  • We lease office and storage space within the data centre building. The close proximity enables us to offer expedited support and delivery times vs remote staff and relying on third party intelligent hands.
  • Our small yet highly proficient team are very friendly and are only too happy to take your call/email/live chat - you will never have the hassle of trying to decipher broken/bad English as we do not utilise cheap, outsourced remote workers from overseas.
  • Given that our roots stem from unmanaged hosting, we have spared no expense in developing what's probably one of the best management panels for server hosting. Our clients can reliably and easily initiate tasks such as reboots, O/S reinstalls, recovery sessions, DNS management and more!
  • We offer fantastic opportunities for those who want to earn revenue by either referring or reselling our hosting services to their peers or customers.
  • RackSRV is a LTD, VAT registered business with Ripe LIR & eNom memberships as well as being programme partners of cPanel, DirectAdmin & Microsoft.

How powerful is RackSRV’s network?

Whilst we own and maintain our own switching and routing equipment, we decided that taking static IP transit from a reliable and competent upstream backed by a comprehensive SLA was a better approach than dabbling in BGP routing ourselves. As such, we connect to SOTA's carrier class 'mesh network' from within Kent Science Park via two 10Gbit fibre links which terminate on diverse equipment in diverse buildings.
The Sotaconnect core network is a 10Gb/s+ fibre network with a regional footprint spanning south-east England. The resilient network design utilises best-practise ring topology to connect the Sota datacentres directly to diverse London datacentres where we connect to multiple Tier-1 global transit providers, the Lonap peering exchange and interconnect with other network operators.
Our fully redundant, multi-homed IP transit service is powered by best-of-breed Cisco hardware, with a blend of premium Tier 1 carriers complemented by UK peering. The network is dual-stack IPv4/IPv6 across our entire backbone, and is monitored 24/7 by our UK Network Operations centre.
- Extract courtesy of Sotaconnect.
  • You can test throughput to our network by grabbing a 10MB/100MB test file from our file server at pxe1.racksrv.com/speed.
  • Additionally latency and routing can be tested by pinging our website URL directly (www.racksrv.com) as it is hosted onsite.

What Data Centres are RackSRV present in?

Our primary POP (point of presence) is located within SOTA's 810 data centre facility at Kent Science Park - a thriving technology hub in North Kent.

SOTA's 810 facility aligns itself as a tier-3/tier-4 aliged data centre which benefits from the following specification:

  • Redundant Power: The facility provides redundant, high-capacity and reliable power. High specification N+N UPS units backed up by N+N on-site diesel generators seamlessly maintains customer and plant load for the entire building should the mains grid unexpectedly fail.
  • Air Conditioning: To ensure optimum performance, all data floors are maintained at a constant 21°C ± 2°C by N+N Denco units and relative humidity is kept at 50% ± 10%. Both are continually monitored by the building management system which also monitors sensors covering electrical, mechanical, fire and leak detection systems
  • Fire Detection/Suppression: The facility combines a VESDA system with an FM200 gas based fire retardant that is environmentally friendly. These systems are linked to the building management system enabling fires to be put out instantly without damaging equipment.
  • Site Security: The facility is located within a secure 500,000 sq. ft. campus which benefits from a 24x7 manned security presence, 3 meter high alarmed perimeter fence and comprehensive CCTV system. Additionally, the data centre itself has its own dedicated CCTV system and employs a proximity access control system for entry.

We also maintain a secondary tier-2 aligned POP within a private server room located externally from Kent Science Park. This secondary POP benefits from diverse power and network infrastructure for DR purposes.

News @ RackSRV

Customer Feedback

  • I have been a customer of RackSRV with three co-located servers for over 3 years now and cannot fault the reliability of the service or the commitment of Jon and his team when I have needed assistance. I would happily recommend RackSRV to anyone :)

    Ed
  • IAPS Security Services have been using the RackSRV network for about 2 1/2 years now and we would not go elsewhere for UK servers. RackSRV has always been a solid network since day one and has continually been expanded upon with new services each year since. I have personally called on Jon and his team early in the mor...

    Jared - IAPS Security Services, L.L.C.
  • I've been with Racksrv now since 2007 and very happy with the service provided. Jon and the Racksrv team always seem to go beyond the call of duty to support and accommodate your needs. If someone is looking for a decent hosting solution backed by a high quality team I would instantly recommend Racksrv.

    James
  • Nothing but praise, especially for the constant updates on service-altering instances, which, while they didn't affect me directly, were useful to know and is something not a lot of other providers do.

    Nick - HostNottingham
  • Your support and service has been excellent and should I be looking to host again, you’ll be at the top of my list.

    Neville - watchuktv.co.uk
  • Not bought a server with RackSRV yet? Well do it! Top quality support and very helpful too! In my time with RackSRV I have encountered next to no problems and have always been updated within the first 10 minutes of something going wrong or notified in advance.

    Alex - rg
  • I thank you for your most professional service, should I require hosting in the future I will return as I have been very happy with the service!

    Robert - Kingshott School Trust Limited
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