Affiliate Program
Affiliate Program
Affiliate Program

Who are RackSRV and why should you host with us?

  • Having first opened its doors back in 2007, RackSRV has built up an unblemished reputation for service, value and honesty within the hosting community and thus is a brand name you can trust with your hosting needs.
  • We own and operate our own network and infrastructure within Kent. We're not merely reselling other companies services for a mark-up and thus by dealing directly with us (the organ grinder!) you will benefit from a superior service.
  • Both ourselves and our hand selected partners utilise only the best hardware throughout our networks from industry leading vendors such as Cisco, Dell, HP, Intel, Juniper & Supermicro to ensure absolute reliability and adequate backup support in the event of an issue.
  • We lease office and storage space within the data centre building. The close proximity enables us to offer expedited support and delivery times vs remote staff and relying on third party intelligent hands.
  • Our small yet highly proficient team are very friendly and are only too happy to take your call/email/live chat - you will never have the hassle of trying to decipher broken/bad English as we do not utilise cheap, outsourced remote workers from overseas.
  • Given that our roots stem from unmanaged hosting, we have spared no expense in developing what's probably one of the best management panels for server hosting. Our clients can reliably and easily initiate tasks such as reboots, O/S reinstalls, recovery sessions, DNS management and more!
  • We offer fantastic opportunities for those who want to earn revenue by either referring or reselling our hosting services to their peers or customers.
  • RackSRV is a LTD, VAT registered business with Ripe LIR & eNom memberships as well as being programme partners of cPanel, DirectAdmin & Microsoft.

How powerful is RackSRV’s network?

Whilst we own and maintain our own switching and routing equipment, we decided that taking static IP transit from a reliable and competent upstream backed by a comprehensive SLA was a better approach than dabbling in BGP routing ourselves. As such, we connect to SOTA's carrier class 'mesh network' from within Kent Science Park via two 10Gbit fibre links which terminate on diverse equipment in diverse buildings.
The Sotaconnect core network is a 10Gb/s+ fibre network with a regional footprint spanning south-east England. The resilient network design utilises best-practise ring topology to connect the Sota datacentres directly to diverse London datacentres where we connect to multiple Tier-1 global transit providers, the Lonap peering exchange and interconnect with other network operators.
Our fully redundant, multi-homed IP transit service is powered by best-of-breed Cisco hardware, with a blend of premium Tier 1 carriers complemented by UK peering. The network is dual-stack IPv4/IPv6 across our entire backbone, and is monitored 24/7 by our UK Network Operations centre.
- Extract courtesy of Sotaconnect.
  • You can test throughput to our network by grabbing a 10MB/100MB test file from our file server at pxe1.racksrv.com/speed.
  • Additionally latency and routing can be tested by pinging our website URL directly (www.racksrv.com) as it is hosted onsite.

What Data Centres are RackSRV present in?

Our primary POP (point of presence) is located within SOTA's 810 data centre facility at Kent Science Park - a thriving technology hub in North Kent.

SOTA's 810 facility aligns itself as a tier-3/tier-4 aliged data centre which benefits from the following specification:

  • Redundant Power: The facility provides redundant, high-capacity and reliable power. High specification N+N UPS units backed up by N+N on-site diesel generators seamlessly maintains customer and plant load for the entire building should the mains grid unexpectedly fail.
  • Air Conditioning: To ensure optimum performance, all data floors are maintained at a constant 21°C ± 2°C by N+N Denco units and relative humidity is kept at 50% ± 10%. Both are continually monitored by the building management system which also monitors sensors covering electrical, mechanical, fire and leak detection systems
  • Fire Detection/Suppression: The facility combines a VESDA system with an FM200 gas based fire retardant that is environmentally friendly. These systems are linked to the building management system enabling fires to be put out instantly without damaging equipment.
  • Site Security: The facility is located within a secure 500,000 sq. ft. campus which benefits from a 24x7 manned security presence, 3 meter high alarmed perimeter fence and comprehensive CCTV system. Additionally, the data centre itself has its own dedicated CCTV system and employs a proximity access control system for entry.

We also maintain a secondary tier-2 aligned POP within a private server room located externally from Kent Science Park. This secondary POP benefits from diverse power and network infrastructure for DR purposes.

News @ RackSRV

Customer Feedback

  • I have been totally satisfied with the service by RackSrv. The only reason I had to cancel my account was because I didn't need a dedicated server anymore. Thumbs up for the great support and their reliable servers!

    Stephan
  • Crosstek IT have been using RackSrv for over a year now with a faultless service. We will continue to use their services and would happily recommend them. Long may it continue!!

    Jon - Crosstek IT Ltd
  • I have been a customer of RackSRV with three co-located servers for over 3 years now and cannot fault the reliability of the service or the commitment of Jon and his team when I have needed assistance. I would happily recommend RackSRV to anyone :)

    Ed
  • Fast customer support and fast speeds from racksrv. Don't look anywhere else if you need a server based in the UK at an affordable price!

    Karl Heinz
  • I've been with Racksrv now since 2007 and very happy with the service provided. Jon and the Racksrv team always seem to go beyond the call of duty to support and accommodate your needs. If someone is looking for a decent hosting solution backed by a high quality team I would instantly recommend Racksrv.

    James
  • Excellent support; good people to work with. Jon and Lee have been great to deal with, and I would not hesitate to recommend Racksrv. They do a very good job of communicating with clients, and are always quick to answer any queries.

    David - Britain Express Limited
  • We now have twelve months experience of using a RackSRV dedicated server to run our ecommerce business, and are happy to vouch for their great value, performance, service, uptime and support (often above & beyond!!).

    Phil - use-IP Ltd
0