Affiliate Program
Affiliate Program
Affiliate Program

Who are RackSRV and why should you host with us?

  • Having first opened its doors back in 2007, RackSRV has built up an unblemished reputation for service, value and honesty within the hosting community and thus is a brand name you can trust with your hosting needs.
  • We own and operate our own network and infrastructure within Kent. We're not merely reselling other companies services for a mark-up and thus by dealing directly with us (the organ grinder!) you will benefit from a superior service.
  • Both ourselves and our hand selected partners utilise only the best hardware throughout our networks from industry leading vendors such as Cisco, Dell, HP, Intel, Juniper & Supermicro to ensure absolute reliability and adequate backup support in the event of an issue.
  • We lease office and storage space within the data centre building. The close proximity enables us to offer expedited support and delivery times vs remote staff and relying on third party intelligent hands.
  • Our small yet highly proficient team are very friendly and are only too happy to take your call/email/live chat - you will never have the hassle of trying to decipher broken/bad English as we do not utilise cheap, outsourced remote workers from overseas.
  • Given that our roots stem from unmanaged hosting, we have spared no expense in developing what's probably one of the best management panels for server hosting. Our clients can reliably and easily initiate tasks such as reboots, O/S reinstalls, recovery sessions, DNS management and more!
  • We offer fantastic opportunities for those who want to earn revenue by either referring or reselling our hosting services to their peers or customers.
  • RackSRV is a LTD, VAT registered business with Ripe LIR & eNom memberships as well as being programme partners of cPanel, DirectAdmin & Microsoft.

How powerful is RackSRV’s network?

Whilst we own and maintain our own switching and routing equipment, we decided that taking static IP transit from a reliable and competent upstream backed by a comprehensive SLA was a better approach than dabbling in BGP routing ourselves. As such, we connect to SOTA's carrier class 'mesh network' from within Kent Science Park via two 10Gbit fibre links which terminate on diverse equipment in diverse buildings.
The Sotaconnect core network is a 10Gb/s+ fibre network with a regional footprint spanning south-east England. The resilient network design utilises best-practise ring topology to connect the Sota datacentres directly to diverse London datacentres where we connect to multiple Tier-1 global transit providers, the Lonap peering exchange and interconnect with other network operators.
Our fully redundant, multi-homed IP transit service is powered by best-of-breed Cisco hardware, with a blend of premium Tier 1 carriers complemented by UK peering. The network is dual-stack IPv4/IPv6 across our entire backbone, and is monitored 24/7 by our UK Network Operations centre.
- Extract courtesy of Sotaconnect.
  • You can test throughput to our network by grabbing a 10MB/100MB test file from our file server at
  • Additionally latency and routing can be tested by pinging our website URL directly ( as it is hosted onsite.

What Data Centres are RackSRV present in?

Our primary POP (point of presence) is located within SOTA's 810 data centre facility at Kent Science Park - a thriving technology hub in North Kent.

SOTA's 810 facility aligns itself as a tier-3/tier-4 aliged data centre which benefits from the following specification:

  • Redundant Power: The facility provides redundant, high-capacity and reliable power. High specification N+N UPS units backed up by N+N on-site diesel generators seamlessly maintains customer and plant load for the entire building should the mains grid unexpectedly fail.
  • Air Conditioning: To ensure optimum performance, all data floors are maintained at a constant 21°C ± 2°C by N+N Denco units and relative humidity is kept at 50% ± 10%. Both are continually monitored by the building management system which also monitors sensors covering electrical, mechanical, fire and leak detection systems
  • Fire Detection/Suppression: The facility combines a VESDA system with an FM200 gas based fire retardant that is environmentally friendly. These systems are linked to the building management system enabling fires to be put out instantly without damaging equipment.
  • Site Security: The facility is located within a secure 500,000 sq. ft. campus which benefits from a 24x7 manned security presence, 3 meter high alarmed perimeter fence and comprehensive CCTV system. Additionally, the data centre itself has its own dedicated CCTV system and employs a proximity access control system for entry.

We also maintain a secondary tier-2 aligned POP within a private server room located externally from Kent Science Park. This secondary POP benefits from diverse power and network infrastructure for DR purposes.

News @ RackSRV

Customer Feedback

  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd
  • I lead a team of bleeding edge text miners at, and need reliable colocation and support for our custom hot-rod hardware. That's what I get from Jon and the team at RackSRV, but I also get more. When mysteries emerge, and in our line of work that's unavoidable, they will always go quietly and...

    Chris - Datamonkees
  • I've had excellent service for last 2 years! Jon and his team have been excellent in their communication and at dealing with any problems.

  • Racksrv's VPS's are awesome, they're powerful servers, with very little load, plus an excellent network and staff.

  • We have had excellent service from Jon and his team. Originally a bit sceptical as RackSRV pricing was much lower than most, but they have far exceeded my expected level of service, in terms of hardware, network and assistance. Would highly recommend to anybody.

    Nick - Market Hosting Ltd
  • I trialled the service for a future project and I'm very satisfied. I will be back in the near future for sure!

    Pierluigi - Computer's Home
  • I have been using racksrv servers for gaming and the network is amazing, I have had no problems no downtime and the support has been second to none!