If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.
Fax: 0330 229 1001
810 Williams Close
Kent Science Park
VAT Number: GB934707315
News @ RackSRV
- 24 Dec50% off for Festive Period
It's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...30 NovKSP Power Maintenance 07/12/2020 - Compl...
We have received notification today from our data centre facility partner advising that UK Power ...27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
- 13 AugKSP Network Maintenance 19/8/2020 - Com...
We have received notification from our upstream that maintenance is due to take place on legs of ...15 JunKSP Network Maintenance 28/6/2020 - Canc...
We have received notification from our upstream that maintenance is due to take place on a leg of...03 JunRoot CA Certificate Expiration
On May 30, 2020 an intermediary CA certificate used by Sectigo expired causing some older version...
One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...Peter
Jon and Lee have been very helpful and responsive with all technical matters. We feel Racksrv provide a reliable and a high quality service, would not hesitate in recommending their service to anyone needing a high performance Hosting as well as Datacentre requirements.Shiraz - Tomlinsons Book Service
I've been with racksrv for only a week, but so far any tickets raised have been answered in under 10 minutes. If this is the customer service I am to expect from RackSRV, I do hope if a serious problem arises it will be resolved in the same manner. I'll definitely write another review in a years time. Thank you RackSRV...Sammy
I have been a colocation customer with RackSRV for close to three years now, and have witnessed the company grow. Regardless, the support and staff are still as friendly and helpful as day one, I cant fault their service and I look forward to further expansion with a company I have the utmost respect for.Lee - RTL-Servers
I have been with RackSRV since 2010, I came with a very specific requirement, i was never turned away rather the opposite i was looked after and helped getting everything up and running, 4yrs later its now time for a brand new server. The whole team made sure that everything was 100% perfect for my budget and requireme...Clifford - CMWebHosting
RackSRV has been our UK server provider for as long as we can remember. They have always provided us with a stable server and professional support, even if we caused a problem on the server ourselves. RackSRV is all we look for in a trusted server provider. Thanks guys!Gerben - Hyperized Hosting
RackSRV has provided an excellent service, and I will keep you guys in mind if I need another service in the future.Daniel