Contact Us

Contact Us

If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.

By Telephone

Tel: 0330 229 1000
Fax: 0330 229 1001

By Post

RackSRV Communications Ltd
810 Williams Close
Kent Science Park
Sittingbourne
Kent
ME9 8FL

Registration

Company Number: 06856870
VAT Number: GB934707315

CONTACT FORM

News @ RackSRV

Customer Feedback

  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • We spent just over six months with RackSRV and cannot knock the service. Jon was always able to answer our questions, queries or problems we had and resolved issues very quickly! With years in the online server industry I'd defiantly recommend RackSRV to customers looking for a competitive price & reliable service....

    James - Zare.co.uk
  • The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.

    Alex - Translation Business Systems International (UK) Limited
  • Thanks for being such a great, no-hassle and HUMAN hosting company. If you are thinking of hosting, stop, just sign up with them now! I guarantee you won't regret it.

    Jon - IWIN Digital Ltd
  • RackSRV offers a great service, I've been with them since 2008. Excellent support is provided, sometimes you get answers in a matter of minutes, even on Sundays! Pricing is much lower than most, what more could you ask for? Highly recommended to anybody!

    Maurizio
  • Jon and Lee have been very helpful and responsive with all technical matters. We feel Racksrv provide a reliable and a high quality service, would not hesitate in recommending their service to anyone needing a high performance Hosting as well as Datacentre requirements.

    Shiraz - Tomlinsons Book Service
  • I have been a colocation customer with RackSRV for close to three years now, and have witnessed the company grow. Regardless, the support and staff are still as friendly and helpful as day one, I cant fault their service and I look forward to further expansion with a company I have the utmost respect for.

    Lee - RTL-Servers
0