Contact Us

Contact Us

If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.

By Telephone

Tel: 0330 229 1000
Fax: 0330 229 1001

By Post

RackSRV Communications Ltd
810 Williams Close
Kent Science Park
Sittingbourne
Kent
ME9 8FL

Registration

Company Number: 06856870
VAT Number: GB934707315

CONTACT FORM

News @ RackSRV

Customer Feedback

  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited
  • I found the box/uptime/network to be generally excellent. In addition your support and response time are both strong. Again, thanks for the generally excellent service and I hope your business continues to prosper.

    Dane
  • A big thanks to Jon, he has provided us an excellent support service over the last few months. If your looking for a host which offers high speeds then this is the perfect place for you!

    Bryan
  • Excellent service, been using a VPS with racksrv for almost a year and have had no problems. I run a small business and am completely reliant on my website to bring new customers so it's important that I am sure my website doesn't have problems. The couple of times I have had small issues they have been res...

    Alastair
  • Crosstek IT have been using RackSrv for over a year now with a faultless service. We will continue to use their services and would happily recommend them. Long may it continue!!

    Jon - Crosstek IT Ltd
  • One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...

    Peter
  • RackSRV offers a great service, I've been with them since 2008. Excellent support is provided, sometimes you get answers in a matter of minutes, even on Sundays! Pricing is much lower than most, what more could you ask for? Highly recommended to anybody!

    Maurizio
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