Contact Us

Contact Us

If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.

By Telephone

Tel: 0330 229 1000
Fax: 0330 229 1001

By Post

RackSRV Communications Ltd
810 Williams Close
Kent Science Park
Sittingbourne
Kent
ME9 8FL

Registration

Company Number: 06856870
VAT Number: GB934707315

CONTACT FORM

News @ RackSRV

Customer Feedback

  • IAPS Security Services have been using the RackSRV network for about 2 1/2 years now and we would not go elsewhere for UK servers. RackSRV has always been a solid network since day one and has continually been expanded upon with new services each year since. I have personally called on Jon and his team early in the mor...

    Jared - IAPS Security Services, L.L.C.
  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • RackSRV has been our UK server provider for as long as we can remember. They have always provided us with a stable server and professional support, even if we caused a problem on the server ourselves. RackSRV is all we look for in a trusted server provider. Thanks guys!

    Gerben - Hyperized Hosting
  • Nothing less than an excellent service! I'm also a long term member on WHT and I recommend your company to everyone who are looking for a hosting company in UK.

    Blagoj
  • Due organization problems we decided to cancel our VPS service however we think RackSRV is the best quality-price service we've ever used, thanks!

    Noechelon
  • I've been with racksrv for only a week, but so far any tickets raised have been answered in under 10 minutes. If this is the customer service I am to expect from RackSRV, I do hope if a serious problem arises it will be resolved in the same manner. I'll definitely write another review in a years time. Thank you RackSRV...

    Sammy
  • Like many I had been buying servers from American companies with poor customer support under the illusion that you just can't get a decent server for a decent price in the UK. Racksrv disproved that myth for me. Their offer of a powerful server based in the UK, generous transfer allowances, and awesome customer supp...

    James
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