Contact Us

Contact Us

If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.

By Telephone

Tel: 0330 229 1000
Fax: 0330 229 1001

By Post

RackSRV Communications Ltd
810 Williams Close
Kent Science Park
Sittingbourne
Kent
ME9 8FL

Registration

Company Number: 06856870
VAT Number: GB934707315

CONTACT FORM

News @ RackSRV

Customer Feedback

  • I lead a team of bleeding edge text miners at meme-machines.com, and need reliable colocation and support for our custom hot-rod hardware. That's what I get from Jon and the team at RackSRV, but I also get more. When mysteries emerge, and in our line of work that's unavoidable, they will always go quietly and...

    Chris - Datamonkees
  • Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way t...

    Anthony - TMD Assocaites Limited
  • One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...

    Peter
  • I have found being a RackSRV client to be a pleasure right from my initial inquiries and server setup. I have been amazed at how fast support tickets have been responded to and resolved. Server and network performance has generally been excellent over two years, I would be more than happy to recommend RackSRV to anyone...

    Matthew - The Environmental Illness Resource
  • Being a customer at RackSRV has always been easy, they are helpful and I have no complaints. Only in the beginning of my time as a customer was there some rare downtime, but RackSRV has just got better and better with time. The staff seem pro at what they do, last year there has not had any downtime that I've noti...

    Tore
  • I've been with RackSRV now for quite some months, and their service has been outstanding. Their customer support is fantastic, and since I've been somewhat of a 'needy' client in terms of upgrades / downgrades, they have maintained their professionalism and excellent service throughout. I am more tha...

    Carl - LoxTech Gaming
  • We've been customers of RackSRV for many years and they have never let us down. First class service and support.

    Barry - Im Going In
0