If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.
Fax: 0330 229 1001
810 Williams Close
Kent Science Park
VAT Number: GB934707315
News @ RackSRV
- 05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...13 AugKSP Network Maintenance 19/8/2020 - Com...
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 15 JunKSP Network Maintenance 28/6/2020 - Canc...
We have received notification from our upstream that maintenance is due to take place on a leg of...03 JunRoot CA Certificate Expiration
On May 30, 2020 an intermediary CA certificate used by Sectigo expired causing some older version...06 NovMariaDB issue on cPanel servers
Following a lengthy investigation as to why MySQL (well, MariaDB) stopped working on our own web ...
- 17 AprKVM Virtualisation and SSDs added
We might be pretty late to the party but we've just added KVM to our list of supported virtualisa...24 JanOS install media updated
It came to our attention earlier in the week that our local network install mirror had not been u...24 OctPartial loss of service at KSP (Rack 01)...
We're currently investigating a partial loss of service to our KSP network. It's not yet clear if...
- 16 OctLoss of network at KSP - Resolved
We are currently investigating a loss of network at our primary POP in KSP.Engineers are on site ...01 MarKSP Network Maintenance 08/03/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...04 JanKSP Network Maintenance 10/02/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...
I have been using racksrv servers for gaming and the network is amazing, I have had no problems no downtime and the support has been second to none!Jamie
Crosstek IT have been using RackSrv for over a year now with a faultless service. We will continue to use their services and would happily recommend them. Long may it continue!!Jon - Crosstek IT Ltd
Service has been great - no complaints at all. Thanks for the service and flexibility over the years.John - Clark Craft Products
We've been customers of RackSRV for many years and they have never let us down. First class service and support.Barry - Im Going In
Great service, very helpful and lightning fast replies, always going out of their way to help. Never noticed any downtime and great value for money, Look no more if you want a quality service!Daniel - IoxHost
I thank you for your most professional service, should I require hosting in the future I will return as I have been very happy with the service!Robert - Kingshott School Trust Limited
A big thanks to Jon, he has provided us an excellent support service over the last few months. If your looking for a host which offers high speeds then this is the perfect place for you!Bryan