If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.
Fax: 0330 229 1001
810 Williams Close
Kent Science Park
VAT Number: GB934707315
News @ RackSRV
- 05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...13 AugKSP Network Maintenance 19/8/2020 - Com...
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 15 JunKSP Network Maintenance 28/6/2020 - Canc...
We have received notification from our upstream that maintenance is due to take place on a leg of...03 JunRoot CA Certificate Expiration
On May 30, 2020 an intermediary CA certificate used by Sectigo expired causing some older version...06 NovMariaDB issue on cPanel servers
Following a lengthy investigation as to why MySQL (well, MariaDB) stopped working on our own web ...
- 17 AprKVM Virtualisation and SSDs added
We might be pretty late to the party but we've just added KVM to our list of supported virtualisa...24 JanOS install media updated
It came to our attention earlier in the week that our local network install mirror had not been u...24 OctPartial loss of service at KSP (Rack 01)...
We're currently investigating a partial loss of service to our KSP network. It's not yet clear if...
- 16 OctLoss of network at KSP - Resolved
We are currently investigating a loss of network at our primary POP in KSP.Engineers are on site ...01 MarKSP Network Maintenance 08/03/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...04 JanKSP Network Maintenance 10/02/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...
I have been using RackSRV for 14 months now and have had no problems with any of the service provided. The network has been very fast and coupled with excellent quality servers the service has been second to none!Anthony - Fortec Trading Ltd
Great service, excellent prices and instant support! It is a pleasure working with you guys. Thank you and keep up the good work!Alexander - Dev Advisory Uk Ltd
I have had no problems with the service and i will be ordering from you in the future. At this time i need to consolidate the number of servers i have to keep costs down. Thank You for all your help and assistance.Stuart - Star Web Hosting Limited
Just a quick note to say that the support and the server have been second to none, with no downtime which has been a first!! Any problems that I had have been sorted quickly (all user errors on my part though!)Ian
Racksrv provided exactly what I needed, at an extremely reasonable price. Their service was always fast and helpful, and I can safely say that if I ever need hosting again in the future, Racksrv will be my first stop.Scott
RackSRV has always provided me with a first class hosting service along with first class customers service. I would recommend RackSrv to any of my clients.Michael
Racksrv provides us with high quality servers and support which run mission critical solutions. Support is professional and quick to respond!Yitzi - TEGUVA MARKETING 2009 LTD