Contact Us

Contact Us

If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.

By Telephone

Tel: 0330 229 1000
Fax: 0330 229 1001

By Post

RackSRV Communications Ltd
810 Williams Close
Kent Science Park
Sittingbourne
Kent
ME9 8FL

Registration

Company Number: 06856870
VAT Number: GB934707315

CONTACT FORM

News @ RackSRV

Customer Feedback

  • I got to know Jon through a friend of mine, and when my last host was yet again unhelpful I thought it was time to change. I have had various hosts for my clan in the 8+ years we have been playing, and to be honest I dread the change to a new host. But ever since that time 2 years ago now, I can honestly say that I hav...

    Patrick
  • Having hosted my social networking site with several other hosting companies in the past and having experienced varying levels of service and support I must say that the support and service I have received from Jon and Lee at Racksrv is undoubtedly the best by far. My site's requirements are very specific, running on ...

    Mark - Phenomenon Communications Ltd
  • Thanks for the last 6 years. If I need hosting in the future I will be sure to check out what you're offering.

    Daniel - Rose Computer Services
  • Thanks for your help and support after I got the server, it was working brilliant - well worth the money! Unfortunately we need to downgrade as we no longer need a server of this scale, we may well come back at a later time for a smaller server.

    Kyle - notorious
  • Racksrv are great, had a dedicated server with them since 2010. Really great service from Jon and the team, virtually no issues and when issues have occurred outside racksrv's control customers are kept really up to date with a level of openness I have not seen in any other host - keep up the good work.

    Alex - Pulse Tech Uk Ltd
  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited
  • I have been a customer of RackSRV with three co-located servers for over 3 years now and cannot fault the reliability of the service or the commitment of Jon and his team when I have needed assistance. I would happily recommend RackSRV to anyone :)

    Ed
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