If you are an existing client then the quickest and most efficient way to make contact with us is by submitting a ticket from within your client portal which is accessible 24 hour a day, 365 days a year. Unfortunately we are unable to discuss client accounts or support issues via our sales hotline.
Fax: 0330 229 1001
810 Williams Close
Kent Science Park
VAT Number: GB934707315
News @ RackSRV
- 19AprTest Article - Ignore!
Test Article - Ignore!17AprKVM Virtualisation and SSDs added
We might be pretty late to the party but we've just added KVM to our list of supported virtualisa...24JanOS install media updated
It came to our attention earlier in the week that our local network install mirror had not been u...
- 24OctPartial loss of service at KSP (Rack 01)...
We're currently investigating a partial loss of service to our KSP network. It's not yet clear if...16OctLoss of network at KSP - Resolved
We are currently investigating a loss of network at our primary POP in KSP.Engineers are on site ...01MarKSP Network Maintenance 08/03/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...
- 04JanKSP Network Maintenance 10/02/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...25JulReminder: Network Maintenance Tonight - ...
Just a quick reminder that as per yesterdays network maintenance notification, we have a window o...10JunNetwork issue affecting KSP POP - Resolv...
We are aware of a network issue affecting our KSP POP.Our upstream is aware of the issue and is c...
- 19MayDR Network Upgrade 24/05/17 - Completed
With the migration and upgrade of our primary POP in Kent Science Park completed, we now shift ou...10MayLoss of network at primary POP (KSP) - R...
We're currently investigating what appears to be a router crash at our primary POP in KSP - pleas...22MarKSP Network Upgrade 29/03/17 - Completed...
With the relocation of our infrastructure expected to conclude on 27/03/17, the final task is to ...
I lead a team of bleeding edge text miners at meme-machines.com, and need reliable colocation and support for our custom hot-rod hardware. That's what I get from Jon and the team at RackSRV, but I also get more. When mysteries emerge, and in our line of work that's unavoidable, they will always go quietly and...Chris - Datamonkees
Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way t...Anthony - TMD Assocaites Limited
One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...Peter
I have found being a RackSRV client to be a pleasure right from my initial inquiries and server setup. I have been amazed at how fast support tickets have been responded to and resolved. Server and network performance has generally been excellent over two years, I would be more than happy to recommend RackSRV to anyone...Matthew - The Environmental Illness Resource
Being a customer at RackSRV has always been easy, they are helpful and I have no complaints. Only in the beginning of my time as a customer was there some rare downtime, but RackSRV has just got better and better with time. The staff seem pro at what they do, last year there has not had any downtime that I've noti...Tore
I've been with RackSRV now for quite some months, and their service has been outstanding. Their customer support is fantastic, and since I've been somewhat of a 'needy' client in terms of upgrades / downgrades, they have maintained their professionalism and excellent service throughout. I am more tha...Carl - LoxTech Gaming
We've been customers of RackSRV for many years and they have never let us down. First class service and support.Barry - Im Going In