Enter promo code HALFMANAGED at checkout for 50% off your first month’s bill on any managed service!
50% off managed hosting with code HALFMANAGED

Need help? We may have the answer for you already!

Articles

  • 51701 views

    Binding multiple IPs to one interface in Debian/Ubuntu

    Important Notes: 1.) Before making any changes to your network configuration, please make sure you obtain any relevant information such as Gateway, Subnet and allocated IP Block details to ensure ...

  • 23440 views

    Binding multiple IPs to one interface in Centos 6

    The steps to add additional IP's to one network card / interface in Centos 6 are as follows:1.) Login into the server as the root user2.) Navigate to /etc/sysconfig/network-scripts directory3.) Ass...

  • 14793 views

    IP and DNS information

    By default we only configure a services primary IP address allowing clients to configure any additional addresses as they see fit.As well as the usable IPs, you will likely need additional network ...

  • 12351 views

    Binding multiple IPs to one interface in Windows

    The following procedure will guide you through how to add Multiple IP Addresses to one interface. 1. Open Control Panel and Network Connections. 2. Right-click the LAN connection and select "prop...

  • 11912 views

    What is KVMoIP?

    KVMoIP (Keyboard, Video, Mouse) over IP allows IT administrators to remotely manage their UK dedicated box even when their usual remote access software (SSH, RDP, VNC etc) is no longer functioning....

  • 8558 views

    Reset forgotten root password with Centos 5/6

    Please Note: In order to reset your Centos 5/6 password you will need KVM access to adjust your servers boot loader menu!1.) At the boot loader menu, use the arrow keys to highlight the installatio...

  • 7339 views

    How do I perform a tracert?

    If you or one of your customers is experiencing a less than optimal route into our network resulting in higher latency or packetloss then it is advisable to submit a tracert (trace route) to our su...

  • 6948 views

    Slow SSH login

    Slow SSH logins are generally because your server/vps is attempting to do a rDNS lookup of your IP which it will log and this can often cause a delay. You can disable this default feature very eas...

  • 6766 views

    How do I know my power requirements?

    We're quite often approached by prospective clients who either have no idea what the power draw of their server will be or have calculated their power draw based on the max/peak output power of the...

  • 6739 views

    Insurance on colocated equipment

    Q: Do RackSRV take care of insuring any colocated equipment and the data on it?A: No, it is the responsibility of the client to adequately insure any assets belonging to them (both tangible and int...

  • 6123 views

    Can I have custom rDNS / reverse PTR records?

    All rDNS management can now be done quickly and easily by logging into our client portal. Once on your 'My Services' tab simply click on the desired service and look for the 'Create rDNS' part of ...

  • 5506 views

    How do I reboot my server?

    To remotely reboot your dedicated / colocated server, please follow these simple steps: 1.) Login to our client portal at https://www.racksrv.com/portal/clientarea.php2.) Then click 'My Services' ...

  • 5029 views

    Access for Rackspace clients

    First of all only rackspace clients are eligible for un-escorted 24x7 access to the data centre and they will be issued a PAC application form upon their sign-up. Once this form has been completed ...

  • 4930 views

    What is a glue record?

    A glue record is the IP address of a name server held at the domain name registry.Glue records are required when you wish to set the name servers of a domain name to a hostname under the domain nam...

  • 3822 views

    Enabling Passive Mode on your FTP Server

    If you are running an FTP server behind CSF (a front end for iptables on Linux) then you will likely have run into issues with directory listing either being non-existent or very slow!The solution ...

  • 3816 views

    Reset forgotten root password with Ubuntu

    Please Note: In order to reset your Centos password you will need KVM access to adjust your servers boot loader menu!1.) Reboot your computer.2.) Hold Shift during boot to start GRUB menu.3.) Highl...

  • 3503 views

    What do I need to send with my server?

    All we require is your server (preferably pre-configured with network settings or if not we will need your login details to configure our end) and any rails it may come with - if no rails are being...

  • 3405 views

    Storage of spare parts and packaging materials

    Storage of spare parts (HDD's, RAM etc) This is generally not a problem, please contact us to see if there will be any fees involved for the storage. Storage ofpackaging materials (boxes etc) Un...

  • 1319 views

    What is an attended O/S installation?

    What is an attended O/S installation?An attended installation is a custom version of the O/S you are trying to install which required your input either via SSH or VNC in order to configure the OS t...

News @ RackSRV

Customer Feedback

  • RackSRV offers a great service, I've been with them since 2008. Excellent support is provided, sometimes you get answers in a matter of minutes, even on Sundays! Pricing is much lower than most, what more could you ask for? Highly recommended to anybody!

    Maurizio
  • The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.

    Alex - Translation Business Systems International (UK) Limited
  • I trialled the service for a future project and I'm very satisfied. I will be back in the near future for sure!

    Pierluigi - Computer's Home
  • Racksrv provided exactly what I needed, at an extremely reasonable price. Their service was always fast and helpful, and I can safely say that if I ever need hosting again in the future, Racksrv will be my first stop.

    Scott
  • Great service, absolutely no downtime, recommended to anyone looking for a cheap but reliable server!

    Sarmad
  • Thanks for your support over the preceding 6 months or so, well continue to recommend RackSRV to our customers interested in dedicated hosting and will certainly employ your services again in the future when the need for another dedicated server arises.

    Mark - Farbyte
  • I am very satisfied with your services and products and I'll get touch with your company should I need any services in the future.

    Anmol - N/A
0