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Articles

  • 53733 views

    Binding multiple IPs to one interface in Debian/Ubuntu

    Important Notes: 1.) Before making any changes to your network configuration, please make sure you obtain any relevant information such as Gateway, Subnet and allocated IP Block details to ensure ...

  • 23654 views

    Binding multiple IPs to one interface in Centos 6

    The steps to add additional IP's to one network card / interface in Centos 6 are as follows:1.) Login into the server as the root user2.) Navigate to /etc/sysconfig/network-scripts directory3.) Ass...

  • 15139 views

    IP and DNS information

    By default we only configure a services primary IP address allowing clients to configure any additional addresses as they see fit.As well as the usable IPs, you will likely need additional network ...

  • 13496 views

    Binding multiple IPs to one interface in Windows

    The following procedure will guide you through how to add Multiple IP Addresses to one interface. 1. Open Control Panel and Network Connections. 2. Right-click the LAN connection and select "prop...

  • 12384 views

    What is KVMoIP?

    KVMoIP (Keyboard, Video, Mouse) over IP allows IT administrators to remotely manage their UK dedicated box even when their usual remote access software (SSH, RDP, VNC etc) is no longer functioning....

  • 8948 views

    Reset forgotten root password with Centos 5/6

    Please Note: In order to reset your Centos 5/6 password you will need KVM access to adjust your servers boot loader menu!1.) At the boot loader menu, use the arrow keys to highlight the installatio...

  • 7520 views

    How do I perform a tracert?

    If you or one of your customers is experiencing a less than optimal route into our network resulting in higher latency or packetloss then it is advisable to submit a tracert (trace route) to our su...

  • 7057 views

    Slow SSH login

    Slow SSH logins are generally because your server/vps is attempting to do a rDNS lookup of your IP which it will log and this can often cause a delay. You can disable this default feature very eas...

  • 6843 views

    How do I know my power requirements?

    We're quite often approached by prospective clients who either have no idea what the power draw of their server will be or have calculated their power draw based on the max/peak output power of the...

  • 6821 views

    Insurance on colocated equipment

    Q: Do RackSRV take care of insuring any colocated equipment and the data on it?A: No, it is the responsibility of the client to adequately insure any assets belonging to them (both tangible and int...

  • 6260 views

    Can I have custom rDNS / reverse PTR records?

    All rDNS management can now be done quickly and easily by logging into our client portal. Once on your 'My Services' tab simply click on the desired service and look for the 'Create rDNS' part of ...

  • 5619 views

    How do I reboot my server?

    To remotely reboot your dedicated / colocated server, please follow these simple steps: 1.) Login to our client portal at https://www.racksrv.com/portal/clientarea.php2.) Then click 'My Services' ...

  • 5147 views

    Access for Rackspace clients

    First of all only rackspace clients are eligible for un-escorted 24x7 access to the data centre and they will be issued a PAC application form upon their sign-up. Once this form has been completed ...

  • 5097 views

    What is a glue record?

    A glue record is the IP address of a name server held at the domain name registry.Glue records are required when you wish to set the name servers of a domain name to a hostname under the domain nam...

  • 4096 views

    Enabling Passive Mode on your FTP Server

    If you are running an FTP server behind CSF (a front end for iptables on Linux) then you will likely have run into issues with directory listing either being non-existent or very slow!The solution ...

  • 4032 views

    Reset forgotten root password with Ubuntu

    Please Note: In order to reset your Centos password you will need KVM access to adjust your servers boot loader menu!1.) Reboot your computer.2.) Hold Shift during boot to start GRUB menu.3.) Highl...

  • 3615 views

    What do I need to send with my server?

    All we require is your server (preferably pre-configured with network settings or if not we will need your login details to configure our end) and any rails it may come with - if no rails are being...

  • 3482 views

    Storage of spare parts and packaging materials

    Storage of spare parts (HDD's, RAM etc) This is generally not a problem, please contact us to see if there will be any fees involved for the storage. Storage ofpackaging materials (boxes etc) Un...

  • 1388 views

    What is an attended O/S installation?

    What is an attended O/S installation?An attended installation is a custom version of the O/S you are trying to install which required your input either via SSH or VNC in order to configure the OS t...

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Customer Feedback

  • If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offer...

    Clive - WarZone Gaming
  • Been with RackSRV nearly a month now and the support i get is amazing! I even upgraded because i felt like i came to the right place for a VPS. Jon Roberts is one of the best support techs i have come across! Im sure to spend many months here or years here!

    Leigh
  • Having been a customer of RackSRV a few years ago, when I needed a VPS for a new project I knew exactly where to go. Great presales help and quick set up, the whole process has been hassle free.

    Craig
  • I have been a colocation customer with RackSRV for close to three years now, and have witnessed the company grow. Regardless, the support and staff are still as friendly and helpful as day one, I cant fault their service and I look forward to further expansion with a company I have the utmost respect for.

    Lee - RTL-Servers
  • We spent just over six months with RackSRV and cannot knock the service. Jon was always able to answer our questions, queries or problems we had and resolved issues very quickly! With years in the online server industry I'd defiantly recommend RackSRV to customers looking for a competitive price & reliable service....

    James - Zare.co.uk
  • Knowledgeable staff who respond quickly to tickets combined with a keen price point make using Racksrv has been a pleasure.

    Manuel - Regdotter
  • Been here a long time now with a dedicated server. Very good and will be here for the long run. Good service at a great price. Cheers guys!

    Stephen - Fuzzlepop Ltd
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