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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • Service is awesome, lovely bandwidth, nice tidy racks! Support is top notch; Jon is extremely efficient in fixing problems rapidly.

    Rohan - DediShack
  • Jon provides a very professional service and is always on hand to help out with any issues or questions I have. I've never had any complaints over the last 3 years using this service and the response time for any queries is excellent. I'd recommend this service to anyone looking to host a server with a pr...

    Paul
  • I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...

    Chris - The Hosting Heroes Ltd
  • I recently moved one of my servers to RackSRV and I have to say the service I am receiving is without a doubt the best I have ever received. Very quick and extremely thorough. I will be moving the rest here soon for sure now.

    Peter - BlueBox Ltd
  • I've been with RackSRV for 2 years now and have been very pleased with their service. Their support is first class, with critical tickets being answered almost immediately. Their manner is always very courteous and they are always happy to offer advice and help if you have problems. I couldn't have picked a ...

    David - Voyager Web Design UK
  • I have only been with RackSRV for 8 months but they have provided a great service for me, the best I have experienced and I hope to stay with RackSRV for as long as possible!

    Mark - FoxesTalk
  • I am really happy with the service overall and would suggest to any business which require co-location services. I would rate 4.5 out of 5 with the services.

    Balakrishnan - BTR India Pvt Ltd
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