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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • Racksrv are definitely geared towards the professional user. Setup is fast and efficient. I got exactly the server that I wanted, with the distro of my choice ready to go. The real test of a provider though is how they deal with problems, and after I crashed my server recently (I misconfigured the NIC - oops!) they ...

    Ian - Richardson Digital
  • A big thanks to Jon, he has provided us an excellent support service over the last few months. If your looking for a host which offers high speeds then this is the perfect place for you!

    Bryan
  • Thanks for your support over the preceding 6 months or so, well continue to recommend RackSRV to our customers interested in dedicated hosting and will certainly employ your services again in the future when the need for another dedicated server arises.

    Mark - Farbyte
  • When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and go...

    Daniel - zFast Technologies
  • RackSRV is an excellent company with superior customer service. They have always gone to the next level for us. We have an extended service history with them and recommend them highly. Mark Brown CTO Triple8 Network

    Mark - Triple8 Network
  • I have been using RackSRV for 14 months now and have had no problems with any of the service provided. The network has been very fast and coupled with excellent quality servers the service has been second to none!

    Anthony - Fortec Trading Ltd
  • Like many I had been buying servers from American companies with poor customer support under the illusion that you just can't get a decent server for a decent price in the UK. Racksrv disproved that myth for me. Their offer of a powerful server based in the UK, generous transfer allowances, and awesome customer supp...

    James
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