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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • My community (Aprilon Network) and I have wanted to try out a dedicated server to host gameservers on. This has turned out to be a success, your dedicated server and network is excellent! We've had significant traffic to our Team Fortress 2 servers (along with exclusive events that were a success), that it has ...

    Karl Juan
  • Your service has been 5 star and the server itself was fantastic. Your support was extremely good - I would consider it as a WOW factor for your business!

    Nick - Entire Technology
  • The experience with RackSRV has been first class from the outset. Speed of setup, professionalism of the staff has been second to none. I cannot fault RackSRV. If I had a single criticism it would be that the security getting to the datacentre is so tight, it can take a while.

    Martin
  • Racksrv are definitely geared towards the professional user. Setup is fast and efficient. I got exactly the server that I wanted, with the distro of my choice ready to go. The real test of a provider though is how they deal with problems, and after I crashed my server recently (I misconfigured the NIC - oops!) they ...

    Ian - Richardson Digital
  • Having had a few bad experiences with other hosting companies RackSRV are like a breath of fresh air. Their support is second to none and have even helped in areas that maybe they don't have to. What i love the most about RackSRV is their straight talking and honesty. Long may it continue!

    Stuart
  • Using RackSRV has been a pleasure due to fast response times when I need help along with super fast services - I can highly recommend.

    Michael - Create All Media
  • I've been with RackSRV now for quite some months, and their service has been outstanding. Their customer support is fantastic, and since I've been somewhat of a 'needy' client in terms of upgrades / downgrades, they have maintained their professionalism and excellent service throughout. I am more tha...

    Carl - LoxTech Gaming
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