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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • Excellant level of service, always quick to reply to support tickets. only cancelled because our gaming community had no more use for the server. thank you for a good service, if things change we will return. S Hall.

    Simon
  • Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of ...

    Graham
  • A1 Service with a smile! We rent 1U of space in the data center for a backup server, support tickets are always responded to and actioned quickly.

    Roland - RJG Consultancy Services Ltd
  • When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and go...

    Daniel - zFast Technologies
  • I have been using RackSRV for 14 months now and have had no problems with any of the service provided. The network has been very fast and coupled with excellent quality servers the service has been second to none!

    Anthony - Fortec Trading Ltd
  • Great service, very helpful and lightning fast replies, always going out of their way to help. Never noticed any downtime and great value for money, Look no more if you want a quality service!

    Daniel - IoxHost
  • The experience with RackSRV has been first class from the outset. Speed of setup, professionalism of the staff has been second to none. I cannot fault RackSRV. If I had a single criticism it would be that the security getting to the datacentre is so tight, it can take a while.

    Martin
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