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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • Thank you for your service over the years, it has been very much appreciated and I will recommend your services in the future.

    David
  • I got to know Jon through a friend of mine, and when my last host was yet again unhelpful I thought it was time to change. I have had various hosts for my clan in the 8+ years we have been playing, and to be honest I dread the change to a new host. But ever since that time 2 years ago now, I can honestly say that I hav...

    Patrick
  • We have been very satisfied with the quality of service, and especially the level of support given for an unmanaged server, Jon is always there to help out. Very professional and polite, will be considering this company again!

    Keith
  • Racksrv provided exactly what I needed, at an extremely reasonable price. Their service was always fast and helpful, and I can safely say that if I ever need hosting again in the future, Racksrv will be my first stop.

    Scott
  • I have been a customer of RackSRV with three co-located servers for over 5 years now and cannot fault the reliability of the service or the commitment of Jon and his team when I have needed assistance. I would happily recommend RackSRV to anyone :)

    Ed
  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • I cant recommend RackSRV highly enough! Overall, support is definitely one of RackSRV's many strong points, if you were to single out any one in particular, and this really defined the service for us. Looking forward to renewing our service in future.

    Joe
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