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What does unmanaged mean?

To keep our server rental costs as low as possible and because most clients want to manage their own servers, our published packages on the dedicated server page do not include a management service.

In essence this means that we will initially install an up-to-date version of your chosen operating system, set your requested administrator / root password and then hand over full control to yourself.

From this point forward our management responsibility is limited to diagnosing and repairing hardware related and operating system faults only, we are not responsible for installing / diagnosing issues with third party software.

If you do not feel comfortable managing your server yourself then please contact us to discuss a server management package.

News @ RackSRV

Customer Feedback

  • I lead a team of bleeding edge text miners at meme-machines.com, and need reliable colocation and support for our custom hot-rod hardware. That's what I get from Jon and the team at RackSRV, but I also get more. When mysteries emerge, and in our line of work that's unavoidable, they will always go quietly and...

    Chris - Datamonkees
  • We have had 2 core2duo dedicated servers from RackSRV for a couple of months. Very pleased with them, and particularly pleased that any problems/queries we have had have been dealt with quickly and with excellent communication.

    Stuart - pub clan
  • I have been a long standing RackSRV co-location customer for a number of years now, and I can honestly say it is superb provider. If I ever need any assistance of any kind, Jon and the team are always glad to help with advice and kit when necessary. The KSP site is very well-connected with its diverse routed link...

    Pasquale - INTEGRATE MEDIA LTD
  • One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...

    Peter
  • Been with RackSRV nearly a month now and the support i get is amazing! I even upgraded because i felt like i came to the right place for a VPS. Jon Roberts is one of the best support techs i have come across! Im sure to spend many months here or years here!

    Leigh
  • We used a dedicated server from RackSRV for around 4 months. Throughout this period network and power availability was superb, and the little problems we did experience were dealt with in a timely and professional manor. Overall we're happy with the received service and would recommend!

    Olorin - Ello Group
  • The experience with RackSRV has been first class from the outset. Speed of setup, professionalism of the staff has been second to none. I cannot fault RackSRV. If I had a single criticism it would be that the security getting to the datacentre is so tight, it can take a while.

    Martin
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