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How do I reboot my server?

To remotely reboot your dedicated / colocated server, please follow these simple steps:

1.) Login to our client portal at https://www.racksrv.com/portal/clientarea.php
2.) Then click 'My Services' from the horizontal portal sub navigation bar which will extend new options, click the new 'My Services' option
3.) Select the applicable service which is highlighted green by clicking anywhere on that row
4.) Scroll down until you find 'Remote Reboot', select 'Reboot Immediately' and click 'Send'

Please allow up to 10 minutes for the server to return from a reboot as excessive reboots without an adequate delay can result in data corruption.

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Customer Feedback

  • We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!

    Iain - Piquant Technologies

  • Highly recommend RackSRV, We have been a customer for over 6 years with no issues. They has been extremely accommodating to all our needs, Our project has come to an end so we've had to cancel service, and even then they have helped massively in the termination of service and handover of data. Will remember th...

    Stuart - About IT Ltd

  • Jon and Lee have been very helpful and responsive with all technical matters. We feel Racksrv provide a reliable and a high quality service, would not hesitate in recommending their service to anyone needing a high performance Hosting as well as Datacentre requirements.

    Shiraz - Tomlinsons Book Service

  • RackSRV has always provided me with a first class hosting service along with first class customers service. I would recommend RackSrv to any of my clients.

    Michael

  • Been with RackSRV nearly a month now and the support i get is amazing! I even upgraded because i felt like i came to the right place for a VPS. Jon Roberts is one of the best support techs i have come across! Im sure to spend many months here or years here!

    Leigh

  • Our community needed a game server to host our community games and voip on and were recommended RackSRV by a fellow server admin. I am happy to say that the server performance, customer support and service are all exemplary and I wouldn't hesitate to recommend RackSRV on again!

    Christopher

  • Jon provides a very professional service and is always on hand to help out with any issues or questions I have. I've never had any complaints over the last 3 years using this service and the response time for any queries is excellent. I'd recommend this service to anyone looking to host a server with a pr...

    Paul
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