How do I reboot my server?
To remotely reboot your dedicated / colocated server, please follow these simple steps:
1.) Login to our client portal at https://www.racksrv.com/portal/clientarea.php
2.) Then click 'My Services' from the horizontal portal sub navigation bar which will extend new options, click the new 'My Services' option
3.) Select the applicable service which is highlighted green by clicking anywhere on that row
4.) Scroll down until you find 'Remote Reboot', select 'Reboot Immediately' and click 'Send'
Please allow up to 10 minutes for the server to return from a reboot as excessive reboots without an adequate delay can result in data corruption.
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When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and go...Daniel - zFast Technologies
Excellent service and very happy with the products and setup. I've never had any problems with my setup, and can 100% recommend this to anyone thinking of a hosted solution.Pritesh
RackSRV hosts all of the game servers for our forthcoming title Heroes of Newerth in the UK, we are currently at 25+ boxes hosted here and the service and support is outstanding. I'm not sure these people ever sleep as the watching of the boxes never ends. Keep up the good work!Shawn - S2 Games
The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.Alex - Translation Business Systems International (UK) Limited
I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.Alexis - Akakios Communications
Have dealt with Racksrv for years, great company, great support, quick answers, will be with them for many more I hopeNick - Sort It.biz Limited
We are really really satisfied with your professional support at any time of the day or night. Simply the best dedicated hosting company of the world, no doubt. Many thanks to Jon and all the team at RackSRV.Miroslav - Cheyloo Europe, s.r.o.