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How do I reboot my server?

To remotely reboot your dedicated / colocated server, please follow these simple steps:

1.) Login to our client portal at https://www.racksrv.com/portal/clientarea.php
2.) Then click 'My Services' from the horizontal portal sub navigation bar which will extend new options, click the new 'My Services' option
3.) Select the applicable service which is highlighted green by clicking anywhere on that row
4.) Scroll down until you find 'Remote Reboot', select 'Reboot Immediately' and click 'Send'

Please allow up to 10 minutes for the server to return from a reboot as excessive reboots without an adequate delay can result in data corruption.

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Customer Feedback

  • I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.

    Alexis - Akakios Communications
  • Our community needed a game server to host our community games and voip on and were recommended RackSRV by a fellow server admin. I am happy to say that the server performance, customer support and service are all exemplary and I wouldn't hesitate to recommend RackSRV on again!

    Christopher
  • Highly recommend RackSRV, We have been a customer for over 6 years with no issues. They has been extremely accommodating to all our needs, Our project has come to an end so we've had to cancel service, and even then they have helped massively in the termination of service and handover of data. Will remember th...

    Stuart - About IT Ltd
  • I have only been with RackSRV for 8 months but they have provided a great service for me, the best I have experienced and I hope to stay with RackSRV for as long as possible!

    Mark - FoxesTalk
  • Service is awesome, lovely bandwidth, nice tidy racks! Support is top notch; Jon is extremely efficient in fixing problems rapidly.

    Rohan - DediShack
  • Great service super impressed with your infrastructure. I really loved your server I but I did not get enough traffic to my site to justify keeping it. You guys rock. I will be back when I have more servers needed.

    Eduardo
  • I love dealing with RackSRV. They are professional, knowledgeable, helpful and accommodating. This is my first time co-locating and I needed a little guidance and help and RackSRV were more than happy to answer all my questions and offer advice. It is now a couple of months down the line and I am now looking to add a...

    Stuart
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