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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • We have been very happy with the service provided by RackSRV. The few times we've had any issues, RackSRV have been quick to help us out, even after-hours and on weekends. RackSRV have been very good at informing us in advance if any down-time could be expected etc.

    Steen - Illumi A/S
  • I have been a customer of Racksrv for many years and throughout their service has been incomparably better than the other hosts I have worked with in the past. They take a real interest in helping clients achieve their goals and are unusually flexible in tailoring packages to specific needs. I cannot recommend them ...

    Tim - Colneis
  • Your service has been great during the time I have been with you, therefore I wish your company all the best and success for the future.

    Chee - Code Infinity
  • We used a dedicated server from RackSRV for around 4 months. Throughout this period network and power availability was superb, and the little problems we did experience were dealt with in a timely and professional manor. Overall we're happy with the received service and would recommend!

    Olorin - Ello Group
  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd
  • Here at BINGOBONGO we run game servers, Teamspeak & Web Hosting and Counter Strike from our RackSRV Dedicated Server. We've been with all the major game server providers (INX, KillerCreation, Rackage, i3d, Multiplay, RTL ...), weve had 9 providers in a year! We came to RackSRV and met Jon Roberts over 2 ...

    Joe
  • RackSRV offers a great service, I've been with them since 2008. Excellent support is provided, sometimes you get answers in a matter of minutes, even on Sundays! Pricing is much lower than most, what more could you ask for? Highly recommended to anybody!

    Maurizio
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