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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • Absolutely brilliant service, what brought me to racksrv in the first place was the speed at which they replied to my emails, and the support has continued to be superb. Jon has always been great, and particular thanks to Liam for helping me sort my most recent issue.

    Tom - Thplabs
  • Very happy with service, just no longer a requirement for the server. will definitely be looking again should our needs change.

    Jason - TFLI Ltd
  • An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.

    Michael
  • RackSRV have provided very reliable service and competent support in the many years I have hosted with them. I will look to use them for future work in the future. Greatly recommended!

    Gary
  • I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...

    Chris - The Hosting Heroes Ltd
  • We spent just over six months with RackSRV and cannot knock the service. Jon was always able to answer our questions, queries or problems we had and resolved issues very quickly! With years in the online server industry I'd defiantly recommend RackSRV to customers looking for a competitive price & reliable service....

    James - Zare.co.uk
  • Racksrv provides us with high quality servers and support which run mission critical solutions. Support is professional and quick to respond!

    Yitzi - Teguva Marketing 2009 Ltd
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