Need help? We may have the answer for you already!
Our network location
Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).
During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.
Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

RackSRV now offer both managed & self managed shared web hosting!
View Shared Hosting

New Managed Dedicated Servers
Higher Specs, Lower cost, Enterprise quality
View our new managed plans- 1
- 2
- 3
Share Article
Share
Discord
Messenger
Telegram
News @ RackSRV
- 20 JanHalf price promotion for new managed ser...
To celebrate what will hopefully be a more positive year, we have launched a new promo - enter th...
24 Dec50% off for Festive PeriodIt's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...
30 NovKSP Power Maintenance 07/12/2020 - Compl...We have received notification today from our data centre facility partner advising that UK Power ...
- 27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
25 NovKSP Network Maintenance 07/12/2020We have received notification from our upstream that maintenance is due to take place on legs of ...
13 NovUrgent maintenance to VPS3 on 13/11/20 @...Apologies for the short notice but we need to announce the following service impacting maintenanc...
- 07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
05 NovcPanel overnight update issues with Mari...As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...
05 SepUrgent maintenance to VPS3 on 05/09/20 @...Apologies for the short notice but we need to announce the following service impacting maintenanc...
- 25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
13 AugKSP Network Maintenance 19/8/2020 - Com...We have received notification from our upstream that maintenance is due to take place on legs of ...
15 JunKSP Network Maintenance 28/6/2020 - Canc...We have received notification from our upstream that maintenance is due to take place on a leg of...
Customer Feedback
Neither Call of Duty 6 (Modern Warfare 2) nor Battlefield: Bad Company 2 support fully dedicated servers, so we no longer have any use for a dedicated box. I'd like to say though, your service has been truly excellent and I deeply regret that we cannot continue renting from you.
OliverService has been great - no complaints at all. Thanks for the service and flexibility over the years.
John - Clark Craft ProductsBeen here a long time now with a dedicated server. Very good and will be here for the long run. Good service at a great price. Cheers guys!
Stephen - Fuzzlepop LtdRackSRV is an excellent company with superior customer service. They have always gone to the next level for us. We have an extended service history with them and recommend them highly. Mark Brown CTO Triple8 Network
Mark - Triple8 NetworkI just thought I would take a moment to congratulate Jon and the team on such a good service. I cannot compare RackSrv to a previous vendor as this is the first time I have embarked on such a project requiring a dedicated server. Having said that, because I am new to it, a couple of issues caught me out through lack...
Philip - Metrotech Data Systems LtdI've been with RackSRV now for quite some months, and their service has been outstanding. Their customer support is fantastic, and since I've been somewhat of a 'needy' client in terms of upgrades / downgrades, they have maintained their professionalism and excellent service throughout. I am more tha...
Carl - LoxTech GamingThanks for your help and support after I got the server, it was working brilliant - well worth the money! Unfortunately we need to downgrade as we no longer need a server of this scale, we may well come back at a later time for a smaller server.
Kyle - notorious