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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • I have been using racksrv servers for gaming and the network is amazing, I have had no problems no downtime and the support has been second to none!

    Jamie
  • Racksrv provides us with high quality servers and support which run mission critical solutions. Support is professional and quick to respond!

    Yitzi - Teguva Marketing 2009 Ltd
  • RackSRV have provided very reliable service and competent support in the many years I have hosted with them. I will look to use them for future work in the future. Greatly recommended!

    Gary
  • I have been a customer of Racksrv for many years and throughout their service has been incomparably better than the other hosts I have worked with in the past. They take a real interest in helping clients achieve their goals and are unusually flexible in tailoring packages to specific needs. I cannot recommend them ...

    Tim - Colneis
  • After being recommended by a friend, I found RackSRV to be 'the' ultimate experience any and all server solution companies should strive for. Excellent, prompt, featureful - RackSRV have everything you need. Most things don't even require you to contact a member of staff, you can do most of it yourself....

    Luke
  • I have been with RackSRV since 2010, I came with a very specific requirement, i was never turned away rather the opposite i was looked after and helped getting everything up and running, 4yrs later its now time for a brand new server. The whole team made sure that everything was 100% perfect for my budget and requireme...

    Clifford - CMWebHosting
  • Having hosted my social networking site with several other hosting companies in the past and having experienced varying levels of service and support I must say that the support and service I have received from Jon and Lee at Racksrv is undoubtedly the best by far. My site's requirements are very specific, running on ...

    Mark - Phenomenon Communications Ltd
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