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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd

  • What can I say...? Almost 2 years with RackSRV and no problems at all. Support is very fast and server uptime was 100% - perfect! Thanks to Jon and all the RACKSRV staff!

    Guillaume - >Xtra-Gamers<

  • A big thanks to Jon, he has provided us an excellent support service over the last few months. If your looking for a host which offers high speeds then this is the perfect place for you!

    Bryan

  • I cant recommend RackSRV highly enough! Overall, support is definitely one of RackSRV's many strong points, if you were to single out any one in particular, and this really defined the service for us. Looking forward to renewing our service in future.

    Joe

  • RackSRV has always provided me with a first class hosting service along with first class customers service. I would recommend RackSrv to any of my clients.

    Michael

  • I recently moved one of my servers to RackSRV and I have to say the service I am receiving is without a doubt the best I have ever received. Very quick and extremely thorough. I will be moving the rest here soon for sure now.

    Peter - BlueBox Ltd

  • Excellent support; good people to work with. Jon and Lee have been great to deal with, and I would not hesitate to recommend Racksrv. They do a very good job of communicating with clients, and are always quick to answer any queries.

    David - Britain Express Limited
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