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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • RackSRV is truly a quality co-location provider. Nothing is too much trouble for Jon, and the main co-location site is well-connected with multi-gigabit diverse routed links to the London PoPs. But, most importantly, the level of communication when issues arise is the best I have ever experienced in this industry. C...

    Mike - PPMI Consultants
  • I'm extremely satisfied with RackSrv. Network and uptime are excellent and the support is second to none. Choosing to work with RackSrv has been one of the best, most profitable business decisions my company has made. In short, we would like to applaud you for being one of the few companies we truly enjoy working with....

    Apostolos
  • RackSRV hosts all of the game servers for our forthcoming title Heroes of Newerth in the UK, we are currently at 25+ boxes hosted here and the service and support is outstanding. I'm not sure these people ever sleep as the watching of the boxes never ends. Keep up the good work!

    Shawn - S2 Games
  • I've been using RackSRV for around two years now for dedicated servers and the service has always been top notch. The network is fast and reliable; any maintenance has always been announced well before it is carried out and network problems (if any) are always announced and you get a full report of all actions and...

    Gary - n/a
  • Your service has been great during the time I have been with you, therefore I wish your company all the best and success for the future.

    Chee - Code Infinity
  • Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which ...

    Alex - Ulric Web Design LTD
  • Due organization problems we decided to cancel our VPS service however we think RackSRV is the best quality-price service we've ever used, thanks!

    Noechelon
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