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Our network location

Our primary POP is a recently built facility named SOTA and is based within the Kent Science Park campus in Sittingbourne, South East England (ME9 8FL).

During the working day (Mon-Fri 9AM to 5PM) our own staff are based at our onsite office allowing for fast and efficient support that's not dependant on third party contractors who are unfamiliar with our hardware or clients.

Outside of our standard working hours our UK based remote staff monitor everything and will page an on-call, local, engineer in the event of an emergency.

News @ RackSRV

Customer Feedback

  • Neither Call of Duty 6 (Modern Warfare 2) nor Battlefield: Bad Company 2 support fully dedicated servers, so we no longer have any use for a dedicated box. I'd like to say though, your service has been truly excellent and I deeply regret that we cannot continue renting from you.

    Oliver
  • Service has been great - no complaints at all. Thanks for the service and flexibility over the years.

    John - Clark Craft Products
  • Been here a long time now with a dedicated server. Very good and will be here for the long run. Good service at a great price. Cheers guys!

    Stephen - Fuzzlepop Ltd
  • RackSRV is an excellent company with superior customer service. They have always gone to the next level for us. We have an extended service history with them and recommend them highly. Mark Brown CTO Triple8 Network

    Mark - Triple8 Network
  • I just thought I would take a moment to congratulate Jon and the team on such a good service. I cannot compare RackSrv to a previous vendor as this is the first time I have embarked on such a project requiring a dedicated server. Having said that, because I am new to it, a couple of issues caught me out through lack...

    Philip - Metrotech Data Systems Ltd
  • I've been with RackSRV now for quite some months, and their service has been outstanding. Their customer support is fantastic, and since I've been somewhat of a 'needy' client in terms of upgrades / downgrades, they have maintained their professionalism and excellent service throughout. I am more tha...

    Carl - LoxTech Gaming
  • Thanks for your help and support after I got the server, it was working brilliant - well worth the money! Unfortunately we need to downgrade as we no longer need a server of this scale, we may well come back at a later time for a smaller server.

    Kyle - notorious
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