Delivery address for hardware
Please always ensure that you contact us via our ticket system first before sending any hardware so suitable arrangements can be made.
Our delivery address unless specified otherwise is as below:
RackSRV c/o SOTA
300 Cornforth Drive
Kent Science Park
News @ RackSRV
- 21 SepUrgent maintenance to RackSRV website
We are currently experiencing a sharp and unexpected down turn in performance on the VPS node res...16 JulDR Network Maintenance 04/08/21
We have received notification from the upstream provider at our DR facility (i.e. not KSP) that t...20 JanHalf price promotion for new managed ser...
To celebrate what will hopefully be a more positive year, we have launched a new promo - enter th...
- 24 Dec50% off for Festive Period
It's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...30 NovKSP Power Maintenance 07/12/2020 - Compl...
We have received notification today from our data centre facility partner advising that UK Power ...27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never...Freethought - Freethought Internet Limited
Well so far and 3 months in I only have praise for the team at RackSRV. After being let down over the years with empty promises, poor service, failing hardware, I moved to RackSRV to host all our business sites and personal busy forums. To date 3 months on, reliability has been 100%, performance better than I expect...Paul - Navigate IT
Nothing but praise, especially for the constant updates on service-altering instances, which, while they didn't affect me directly, were useful to know and is something not a lot of other providers do.Nick - HostNottingham
I thank you for your most professional service, should I require hosting in the future I will return as I have been very happy with the service!Robert - Kingshott School Trust Limited
Using RackSRV has been a pleasure due to fast response times when I need help along with super fast services - I can highly recommend.Michael - Create All Media
Support response times are awesome and solutions are perfect. Many thanks to support team, Great work!Jorma - Luneco
Excellent service and very happy with the products and setup. I've never had any problems with my setup, and can 100% recommend this to anyone thinking of a hosted solution.Pritesh