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Delivery address for hardware

Please always ensure that you contact us via our ticket system first before sending any hardware so suitable arrangements can be made.

Our delivery address unless specified otherwise is as below:

RackSRV c/o SOTA
300 Cornforth Drive
Kent Science Park
Sittingbourne
Kent
ME9 8PX

News @ RackSRV

Customer Feedback

  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • The experience with RackSRV has been first class from the outset. Speed of setup, professionalism of the staff has been second to none. I cannot fault RackSRV. If I had a single criticism it would be that the security getting to the datacentre is so tight, it can take a while.

    Martin
  • We are really really satisfied with your professional support at any time of the day or night. Simply the best dedicated hosting company of the world, no doubt. Many thanks to Jon and all the team at RackSRV.

    Miroslav - Cheyloo Europe, s.r.o.
  • I thank you for your most professional service, should I require hosting in the future I will return as I have been very happy with the service!

    Robert - Kingshott School Trust Limited
  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited
  • Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which ...

    Alex - Ulric Web Design LTD
  • Jon provides a very professional service and is always on hand to help out with any issues or questions I have. I've never had any complaints over the last 3 years using this service and the response time for any queries is excellent. I'd recommend this service to anyone looking to host a server with a pr...

    Paul
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