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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • I've been with RackSRV for 2 years now and have been very pleased with their service. Their support is first class, with critical tickets being answered almost immediately. Their manner is always very courteous and they are always happy to offer advice and help if you have problems. I couldn't have picked a ...

    David - Voyager Web Design UK
  • Service has been great - no complaints at all. Thanks for the service and flexibility over the years.

    John - Clark Craft Products
  • We've been a customer of RackSRV periodically over the last few years with various services ranging from dedicated servers to Virtual Private Servers. Every single time, both the service and customer service have been exceptional in every single way. Customer support is always available, very prompt and extreme...

    Ryan - SWBROADBAND Ltd
  • Thanks for being such a great, no-hassle and HUMAN hosting company. If you are thinking of hosting, stop, just sign up with them now! I guarantee you won't regret it.

    Jon - IWIN Digital Ltd
  • Our community needed a game server to host our community games and voip on and were recommended RackSRV by a fellow server admin. I am happy to say that the server performance, customer support and service are all exemplary and I wouldn't hesitate to recommend RackSRV on again!

    Christopher
  • Thanks for your help and support after I got the server, it was working brilliant - well worth the money! Unfortunately we need to downgrade as we no longer need a server of this scale, we may well come back at a later time for a smaller server.

    Kyle - notorious
  • We contacted RackSRV and requested a dedicated server for one of our clients projects. From the word Go they went above and beyond what I would consider the norm. I ran into a few problems along the way but it was nice knowing Jon and Lee were right behind me whenever I needed them. Server was fast, network was fast an...

    Rob - Peartree Digital Media Solutions
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