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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • I have only been with RackSRV for 8 months but they have provided a great service for me, the best I have experienced and I hope to stay with RackSRV for as long as possible!

    Mark - FoxesTalk
  • Been with RackSrv 4 months so far and have only good reviews. Extremely fast tickets responses, regardless of the time of day, even for pre-sales tickets. Only one downtime but was planned with several weeks notice and only 15min. Accommodating and good prices.

    William - Reactre Ltd
  • I came to RackSRV needing a team to get a server up and running, monitor it, upgrade and update it when needed and to take care off all the 'techy' stuff that I'm incapable of! When I moved to RackSRV I'd have a number of previous server hosts for my websites, all of which left me frustrated. ...

    Neil - Aggressive Limited
  • RackSRV has always provided me with a first class hosting service along with first class customers service. I would recommend RackSrv to any of my clients.

    Michael
  • RackSRV are a fantastic company to deal with. They tailor a server for you in no time at all, and had mine set up within 24 hours. After around a year with them I have had nothing but perfect customer service and brilliant prices. Cannot fault them at all. Thanks RackSRV!

    Duncan - Cypher Gaming
  • I have been using RackSRV for nearly a month and they are the best, the server is up all the time any tickets I have submitted are answered with in a hour even on weekends - look no further :)

    Darren - None
  • We've had our sites located on a dedicated Linux server with RackSrv since 2015. The team from RackSRV have always been responsive, and a pleasure to deal with. The hardware and network have been rock solid, quick and exactly what we need.

    Piers - Wonder Works Limited
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