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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • Highly recommend RackSRV, We have been a customer for over 6 years with no issues. They has been extremely accommodating to all our needs, Our project has come to an end so we've had to cancel service, and even then they have helped massively in the termination of service and handover of data. Will remember th...

    Stuart - About IT Ltd

  • I love dealing with RackSRV. They are professional, knowledgeable, helpful and accommodating. This is my first time co-locating and I needed a little guidance and help and RackSRV were more than happy to answer all my questions and offer advice. It is now a couple of months down the line and I am now looking to add a...

    Stuart

  • I have found being a RackSRV client to be a pleasure right from my initial inquiries and server setup. I have been amazed at how fast support tickets have been responded to and resolved. Server and network performance has generally been excellent over two years, I would be more than happy to recommend RackSRV to anyone...

    Matthew - The Environmental Illness Resource

  • We spent just over six months with RackSRV and cannot knock the service. Jon was always able to answer our questions, queries or problems we had and resolved issues very quickly! With years in the online server industry I'd defiantly recommend RackSRV to customers looking for a competitive price & reliable service....

    James - Zare.co.uk

  • I recently moved one of my servers to RackSRV and I have to say the service I am receiving is without a doubt the best I have ever received. Very quick and extremely thorough. I will be moving the rest here soon for sure now.

    Peter - BlueBox Ltd

  • Been here a long time now with a dedicated server. Very good and will be here for the long run. Good service at a great price. Cheers guys!

    Stephen - Fuzzlepop Ltd

  • RackSRV provided me everything I needed, apart from Windows VPS's, I am not a fan of linux and I needed a windows VPS for game servers. If you're a linux fan or don't need windows then RackSRV will exceed your expectations!

    Alex
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