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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • Like many I had been buying servers from American companies with poor customer support under the illusion that you just can't get a decent server for a decent price in the UK. Racksrv disproved that myth for me. Their offer of a powerful server based in the UK, generous transfer allowances, and awesome customer supp...

    James

  • I am really happy with the service overall and would suggest to any business which require co-location services. I would rate 4.5 out of 5 with the services.

    Balakrishnan - BTR India Pvt Ltd

  • Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of ...

    Graham

  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited

  • What can I say...? Almost 2 years with RackSRV and no problems at all. Support is very fast and server uptime was 100% - perfect! Thanks to Jon and all the RACKSRV staff!

    Guillaume - >Xtra-Gamers<

  • Switched host to RackSRV several months back. Very happy with the hosting. Great hardware, great network and excellent service. What more could you ask for?

    Jeff - Mint-Clan

  • Great service provided by Racksrv, Great Support, Been with racksrv for near to a year, and since day one havent had a problem Jon has always been there to help Would recommend the company to anyone

    Manuel - Regdotter
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