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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • RackSRV are a fantastic company to deal with. They tailor a server for you in no time at all, and had mine set up within 24 hours. After around a year with them I have had nothing but perfect customer service and brilliant prices. Cannot fault them at all. Thanks RackSRV!

    Duncan - Cypher Gaming

  • RackSRV is a wonderful hosting company, The network is very good and i've never had any issues. Whenever i needed support my tickets were always answered quickly and professionally.

    Iain - Apocalypse Prevention Team

  • My client has used RackSRV since 2013 and they have been fantastic. We migrated to RackSRV from another leading UK hosted solutions company that seemed obsessed with upselling unsuitable solutions at ridiculous prices - RackSRV have in contrast found suitable solutions at reasonable prices. It is so rare to talk to ...

    Pete

  • Having had a few bad experiences with other hosting companies RackSRV are like a breath of fresh air. Their support is second to none and have even helped in areas that maybe they don't have to. What i love the most about RackSRV is their straight talking and honesty. Long may it continue!

    Stuart

  • Your support and service has been excellent and should I be looking to host again, you’ll be at the top of my list.

    Neville - watchuktv.co.uk

  • The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.

    Alex - Translation Business Systems International (UK) Limited

  • I have been 2 years with racksrv. One of the best companies that I've ever dealt with. Near 100% Uptime. Thanks Jon.

    Arkaitz
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