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Standard setup times

Generally our Dedicated Server and VPS ranges are setup instantly providing we have adequate stock, an order passes our anti-fraud screening and no order comments or custom specs have been requested (if they have, the order will need to be handed manually during our published working hours).

Colocation orders are handled manually during working hours and generally we are able to arrange delivery within 1 working day.

Rackspace orders are subject to availability but generally setup is within 3-5 working days of a signed contract and the initial payment.

In the unlikely event that we anticipate a delay with an order, we will contact the client via the email address they registered with on our website.

News @ RackSRV

Customer Feedback

  • Using RackSRV has been a pleasure due to fast response times when I need help along with super fast services - I can highly recommend.

    Michael - Create All Media

  • We appreciate your 100% network and server uptime. We'll be back again to host with Racksrv in end of Dec or early next year when our application development is complete, thanks!

    Jitendra - J.R.D. Company Ltd.

  • We spent just over six months with RackSRV and cannot knock the service. Jon was always able to answer our questions, queries or problems we had and resolved issues very quickly! With years in the online server industry I'd defiantly recommend RackSRV to customers looking for a competitive price & reliable service....

    James - Zare.co.uk

  • Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.

    Temur

  • I have used RackSRV for a few years now and always been 100% satisfied with their service and professionalism. RackSRV provided me with a colocation solution that proved so reliable I had almost forgotten it was there because everything just worked as expected. I always get prior notice to any Service or maintenance up...

    Gary - Core Cross Media

  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd

  • Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way t...

    Anthony - TMD Assocaites Limited
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