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Cancelling your service

To cancel the service(s) you rent from us simply:

1.) Login to our client portal
2.) Click the link 'My Services' on the black navigation bar
3.) Select the service you want to cancel by clicking on the relevant row
4.) Scroll to the bottom of the page and click the 'Cancel' button

When cancelling your service(s) with us, please remember to consider that:

1.) Some services are subject to minimum contract and notice period (please refer to our terms)
2.) No refunds or credits will be made for unused time left on your contract

News @ RackSRV

Customer Feedback

  • The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.

    Alex - Translation Business Systems International (UK) Limited
  • After being recommended by a friend, I found RackSRV to be 'the' ultimate experience any and all server solution companies should strive for. Excellent, prompt, featureful - RackSRV have everything you need. Most things don't even require you to contact a member of staff, you can do most of it yourself....

    Luke
  • Support response times are awesome and solutions are perfect. Many thanks to support team, Great work!

    Jorma - Luneco
  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd
  • RackSRV provided me everything I needed, apart from Windows VPS's, I am not a fan of linux and I needed a windows VPS for game servers. If you're a linux fan or don't need windows then RackSRV will exceed your expectations!

    Alex
  • I have been with RackSRV since 2010, I came with a very specific requirement, i was never turned away rather the opposite i was looked after and helped getting everything up and running, 4yrs later its now time for a brand new server. The whole team made sure that everything was 100% perfect for my budget and requireme...

    Clifford - CMWebHosting
  • When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and go...

    Daniel - zFast Technologies
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