Cancelling your service
To cancel the service(s) you rent from us simply:
1.) Login to our client portal
2.) Click the link 'My Services' on the black navigation bar
3.) Select the service you want to cancel by clicking on the relevant row
4.) Scroll to the bottom of the page and click the 'Cancel' button
When cancelling your service(s) with us, please remember to consider that:
1.) Some services are subject to minimum contract and notice period (please refer to our terms)
2.) No refunds or credits will be made for unused time left on your contract
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We have been very happy with the service provided by RackSRV. The few times we've had any issues, RackSRV have been quick to help us out, even after-hours and on weekends. RackSRV have been very good at informing us in advance if any down-time could be expected etc.Steen - Illumi A/S
Thanks for your support over the preceding 6 months or so, well continue to recommend RackSRV to our customers interested in dedicated hosting and will certainly employ your services again in the future when the need for another dedicated server arises.Mark - Farbyte
Thanks for being such a great, no-hassle and HUMAN hosting company. If you are thinking of hosting, stop, just sign up with them now! I guarantee you won't regret it.Jon - IWIN Digital Ltd
RackSRV hosts all of the game servers for our forthcoming title Heroes of Newerth in the UK, we are currently at 25+ boxes hosted here and the service and support is outstanding. I'm not sure these people ever sleep as the watching of the boxes never ends. Keep up the good work!Shawn - S2 Games
Having hosted my social networking site with several other hosting companies in the past and having experienced varying levels of service and support I must say that the support and service I have received from Jon and Lee at Racksrv is undoubtedly the best by far. My site's requirements are very specific, running on ...Mark - Phenomenon Communications Ltd
Great service provided by Racksrv, Great Support, Been with racksrv for near to a year, and since day one havent had a problem Jon has always been there to help Would recommend the company to anyoneManuel - Regdotter
Thank you for your service over the years, it has been very much appreciated and I will recommend your services in the future.David