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Cancelling your service

To cancel the service(s) you rent from us simply:

1.) Login to our client portal
2.) Click the link 'My Services' on the black navigation bar
3.) Select the service you want to cancel by clicking on the relevant row
4.) Scroll to the bottom of the page and click the 'Cancel' button

When cancelling your service(s) with us, please remember to consider that:

1.) Some services are subject to minimum contract and notice period (please refer to our terms)
2.) No refunds or credits will be made for unused time left on your contract

News @ RackSRV

Customer Feedback

  • I cant recommend RackSRV highly enough! Overall, support is definitely one of RackSRV's many strong points, if you were to single out any one in particular, and this really defined the service for us. Looking forward to renewing our service in future.

    Joe
  • I have found being a RackSRV client to be a pleasure right from my initial inquiries and server setup. I have been amazed at how fast support tickets have been responded to and resolved. Server and network performance has generally been excellent over two years, I would be more than happy to recommend RackSRV to anyone...

    Matthew - The Environmental Illness Resource
  • I have been 2 years with racksrv. One of the best companies that I've ever dealt with. Near 100% Uptime. Thanks Jon.

    Arkaitz
  • Knowledgeable staff who respond quickly to tickets combined with a keen price point make using Racksrv has been a pleasure.

    Manuel - Regdotter
  • Service is awesome, lovely bandwidth, nice tidy racks! Support is top notch; Jon is extremely efficient in fixing problems rapidly.

    Rohan - DediShack
  • I've been with RackSRV for 2 years now and have been very pleased with their service. Their support is first class, with critical tickets being answered almost immediately. Their manner is always very courteous and they are always happy to offer advice and help if you have problems. I couldn't have picked a ...

    David - Voyager Web Design UK
  • We have had 2 core2duo dedicated servers from RackSRV for a couple of months. Very pleased with them, and particularly pleased that any problems/queries we have had have been dealt with quickly and with excellent communication.

    Stuart - pub clan
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