Access for Rackspace clients
The postcode for the facility is ME9 8FL and using this will take you to the perimeter security entrance for Kent Science Park. When you get here, park up in the visitors car park and walk over to the Security office where you will be asked to fill in some paperwork as well as provide photo ID. The questions you may be asked to fill in are as follows:
1.) Company - RackSRV
2.) Visiting - Sota B810
3.) Your vehicle reg
4.) Time you arrived
5.) Do you have 24x7 access - Yes
Once you have filled in the sheet ask the security officer to give you directions for Sota B810, they will usually give you a mini map and draw the route (its a very simple route).
Lastly, when you reach the Data Centre please make sure to keep you PAC on you at all times including when visiting the bathroom facilities else you will get locked in!
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I have only been with RackSRV for 8 months but they have provided a great service for me, the best I have experienced and I hope to stay with RackSRV for as long as possible!Mark - FoxesTalk
Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way t...Anthony - TMD Assocaites Limited
Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.Temur
Thanks for the last 6 years. If I need hosting in the future I will be sure to check out what you're offering.Daniel - Rose Computer Services
I came to RackSRV to host my own gaming servers. RackSRV exceeded all my expectations; the support I received from them was dealt with swiftly and efficiently. I will definitely look to RackSRV for all my dedicated server needsAran
An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.Michael
I have been 2 years with racksrv. One of the best companies that I've ever dealt with. Near 100% Uptime. Thanks Jon.Arkaitz