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Access for Rackspace clients

First of all only rackspace clients are eligible for un-escorted 24x7 access to the data centre and they will be issued a PAC application form upon their sign-up. Once this form has been completed and sent back to us we will in turn post out your PAC or arrange to meet you at the Data Centre to hand it over to you.

The postcode for the facility is ME9 8FL and using this will take you to the perimeter security entrance for Kent Science Park. When you get here, park up in the visitors car park and walk over to the Security office where you will be asked to fill in some paperwork as well as provide photo ID. The questions you may be asked to fill in are as follows:

1.) Company - RackSRV
2.) Visiting - Sota B810
3.) Your vehicle reg
4.) Time you arrived
5.) Do you have 24x7 access - Yes

Once you have filled in the sheet ask the security officer to give you directions for Sota B810, they will usually give you a mini map and draw the route (its a very simple route).

Lastly, when you reach the Data Centre please make sure to keep you PAC on you at all times including when visiting the bathroom facilities else you will get locked in!

News @ RackSRV

Customer Feedback

  • I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...

    Chris - The Hosting Heroes Ltd
  • I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.

    Alexis - Akakios Communications
  • Great service super impressed with your infrastructure. I really loved your server I but I did not get enough traffic to my site to justify keeping it. You guys rock. I will be back when I have more servers needed.

    Eduardo
  • I have been using racksrv servers for gaming and the network is amazing, I have had no problems no downtime and the support has been second to none!

    Jamie
  • Due organization problems we decided to cancel our VPS service however we think RackSRV is the best quality-price service we've ever used, thanks!

    Noechelon
  • We have been using several of RackSRV services for over a decade now and we have always been incredibly impressed with the quality of service that they provide. We have used their rackspace service for over 4 years and I cannot remember the last time that there was an outage (I know that our uptime for the previous ...

    Alex - Callout Computers UK Ltd
  • Fast customer support and fast speeds from racksrv. Don't look anywhere else if you need a server based in the UK at an affordable price!

    Karl Heinz
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