Access for Rackspace clients
The postcode for the facility is ME9 8FL and using this will take you to the perimeter security entrance for Kent Science Park. When you get here, park up in the visitors car park and walk over to the Security office where you will be asked to fill in some paperwork as well as provide photo ID. The questions you may be asked to fill in are as follows:
1.) Company - RackSRV
2.) Visiting - Sota B810
3.) Your vehicle reg
4.) Time you arrived
5.) Do you have 24x7 access - Yes
Once you have filled in the sheet ask the security officer to give you directions for Sota B810, they will usually give you a mini map and draw the route (its a very simple route).
Lastly, when you reach the Data Centre please make sure to keep you PAC on you at all times including when visiting the bathroom facilities else you will get locked in!
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- 21 SepUrgent maintenance to RackSRV website
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- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
Having been with Racksrv for a year I can highly recommend there services and dedicated servers. Support are always very helpful and reply (Even at stupid o'clock in the morning!) And always went out of their way to assist us. The network and infrastructure is fantastic and we experienced no downtime at all du...James
What can I say...? Almost 2 years with RackSRV and no problems at all. Support is very fast and server uptime was 100% - perfect! Thanks to Jon and all the RACKSRV staff!Guillaume - >Xtra-Gamers<
We've been customers of RackSRV for many years and they have never let us down. First class service and support.Barry - Im Going In
My community (Aprilon Network) and I have wanted to try out a dedicated server to host gameservers on. This has turned out to be a success, your dedicated server and network is excellent! We've had significant traffic to our Team Fortress 2 servers (along with exclusive events that were a success), that it has ...Karl Juan
I got to know Jon through a friend of mine, and when my last host was yet again unhelpful I thought it was time to change. I have had various hosts for my clan in the 8+ years we have been playing, and to be honest I dread the change to a new host. But ever since that time 2 years ago now, I can honestly say that I hav...Patrick
I have used RackSRV for a few years now and always been 100% satisfied with their service and professionalism. RackSRV provided me with a colocation solution that proved so reliable I had almost forgotten it was there because everything just worked as expected. I always get prior notice to any Service or maintenance up...Gary - Core Cross Media
Racksrv provided exactly what I needed, at an extremely reasonable price. Their service was always fast and helpful, and I can safely say that if I ever need hosting again in the future, Racksrv will be my first stop.Scott