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Suspending monitoring for maintenance (Managed clients only)

It is now possible to temporarily suspend the monitoring of Managed Dedicated Servers & VPS services via our client area.

Doing so is advisable if you plan to undertake out-of-hours works that may interrupt service as our on call engineers can get a little grumpy when their beauty sleep is disturbed by false alarms :)

To access this handy facility, please select the relevant service from the My Products & Services page and look for the 'Suspend' link under Service Management > Service Monitoring which should look similar to:

Screenshot of Service Management area

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Customer Feedback

  • RackSRV has always provided me with a first class hosting service along with first class customers service. I would recommend RackSrv to any of my clients.

    Michael

  • If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offer...

    Clive - WarZone Gaming

  • Thanks for your support over the preceding 6 months or so, well continue to recommend RackSRV to our customers interested in dedicated hosting and will certainly employ your services again in the future when the need for another dedicated server arises.

    Mark - Farbyte

  • RackSRV is truly a quality co-location provider. Nothing is too much trouble for Jon, and the main co-location site is well-connected with multi-gigabit diverse routed links to the London PoPs. But, most importantly, the level of communication when issues arise is the best I have ever experienced in this industry. C...

    Mike - PPMI Consultants

  • Excellent service and very happy with the products and setup. I've never had any problems with my setup, and can 100% recommend this to anyone thinking of a hosted solution.

    Pritesh

  • Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.

    Temur

  • These guys are brilliant, uncompromising support, go out of their way to help even above and beyond their remit. We needed a fast turn round on a new dedicated server, they delivered as promised and have been amazingly helpful ever since. Cant recommend them highly enough.

    Tom - DesignPlusHosting
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