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Suspending monitoring for maintenance (Managed clients only)

It is now possible to temporarily suspend the monitoring of Managed Dedicated Servers & VPS services via our client area.

Doing so is advisable if you plan to undertake out-of-hours works that may interrupt service as our on call engineers can get a little grumpy when their beauty sleep is disturbed by false alarms :)

To access this handy facility, please select the relevant service from the My Products & Services page and look for the 'Suspend' link under Service Management > Service Monitoring which should look similar to:

Screenshot of Service Management area

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    Mark - FoxesTalk
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    Mark - Triple8 Network
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    Matthew - The Environmental Illness Resource
  • We contacted RackSRV and requested a dedicated server for one of our clients projects. From the word Go they went above and beyond what I would consider the norm. I ran into a few problems along the way but it was nice knowing Jon and Lee were right behind me whenever I needed them. Server was fast, network was fast an...

    Rob - Peartree Digital Media Solutions
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