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Suspending monitoring for maintenance (Managed clients only)

It is now possible to temporarily suspend the monitoring of Managed Dedicated Servers & VPS services via our client area.

Doing so is advisable if you plan to undertake out-of-hours works that may interrupt service as our on call engineers can get a little grumpy when their beauty sleep is disturbed by false alarms :)

To access this handy facility, please select the relevant service from the My Products & Services page and look for the 'Suspend' link under Service Management > Service Monitoring which should look similar to:

Screenshot of Service Management area

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Customer Feedback

  • I have been totally satisfied with the service by RackSrv. The only reason I had to cancel my account was because I didn't need a dedicated server anymore. Thumbs up for the great support and their reliable servers!

    Stephan
  • RackSRV are a fantastic company to deal with. They tailor a server for you in no time at all, and had mine set up within 24 hours. After around a year with them I have had nothing but perfect customer service and brilliant prices. Cannot fault them at all. Thanks RackSRV!

    Duncan - Cypher Gaming
  • I have been using RackSRV for 14 months now and have had no problems with any of the service provided. The network has been very fast and coupled with excellent quality servers the service has been second to none!

    Anthony - Fortec Trading Ltd
  • Having had a few bad experiences with other hosting companies RackSRV are like a breath of fresh air. Their support is second to none and have even helped in areas that maybe they don't have to. What i love the most about RackSRV is their straight talking and honesty. Long may it continue!

    Stuart
  • Switched host to RackSRV several months back. Very happy with the hosting. Great hardware, great network and excellent service. What more could you ask for?

    Jeff - Mint-Clan
  • Excellent service, been using a VPS with racksrv for almost a year and have had no problems. I run a small business and am completely reliant on my website to bring new customers so it's important that I am sure my website doesn't have problems. The couple of times I have had small issues they have been res...

    Alastair
  • My community (Aprilon Network) and I have wanted to try out a dedicated server to host gameservers on. This has turned out to be a success, your dedicated server and network is excellent! We've had significant traffic to our Team Fortress 2 servers (along with exclusive events that were a success), that it has ...

    Karl Juan
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