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Suspending monitoring for maintenance (Managed clients only)

It is now possible to temporarily suspend the monitoring of Managed Dedicated Servers & VPS services via our client area.

Doing so is advisable if you plan to undertake out-of-hours works that may interrupt service as our on call engineers can get a little grumpy when their beauty sleep is disturbed by false alarms :)

To access this handy facility, please select the relevant service from the My Products & Services page and look for the 'Suspend' link under Service Management > Service Monitoring which should look similar to:

Screenshot of Service Management area

News @ RackSRV

Customer Feedback

  • Jon provides a very professional service and is always on hand to help out with any issues or questions I have. I've never had any complaints over the last 3 years using this service and the response time for any queries is excellent. I'd recommend this service to anyone looking to host a server with a pr...

    Paul

  • Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of ...

    Graham

  • RackSRV is a wonderful hosting company, The network is very good and i've never had any issues. Whenever i needed support my tickets were always answered quickly and professionally.

    Iain - Apocalypse Prevention Team

  • Excellent support; good people to work with. Jon and Lee have been great to deal with, and I would not hesitate to recommend Racksrv. They do a very good job of communicating with clients, and are always quick to answer any queries.

    David - Britain Express Limited

  • I have been using racksrv servers for gaming and the network is amazing, I have had no problems no downtime and the support has been second to none!

    Jamie

  • Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.

    Temur

  • Excellant level of service, always quick to reply to support tickets. only cancelled because our gaming community had no more use for the server. thank you for a good service, if things change we will return. S Hall.

    Simon
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