Knowledgebase - Our support methods

Our Client Portal

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Our support methods

We insist that all support matters be dealt with via the help desk in our client portal which is monitored by our UK staff 24x7.

We do not currently offer support via phone as this may cause various security and data protection complications.

We ask clients to respect and abide by our support policy as doing so will ensure they get the support they need as quickly as possible.

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