Knowledgebase - Server Colocation

Our Client Portal

Portal Home > Knowledgebase > Server Colocation

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article Binding multiple IPs to one interface in Centos
The steps to add additional IP's to one network card / interface in Centos are as follows:1.) Login into the server as the root user2.) Navigate to...
Views: 21205
Article Binding multiple IPs to one interface in Debian/Ubuntu
Important Notes: 1.) Before making any changes to your network configuration, please make sure you obtain any relevant information such as Gateway, Subnet and...
Views: 25820
Article Binding multiple IPs to one interface in Windows
The following procedure will guide you through how to add Multiple IP Addresses to one interface. 1. Open Control Panel and Network Connections. 2. Right-click the...
Views: 7552
Article Can I have custom rDNS / reverse PTR records?
All rDNS management can now be done quickly and easily by logging into our client portal. Once on your 'My Services' tab simply click on the desired service and look...
Views: 4565
Article Enabling Passive Mode on your FTP Server
If you are running an FTP server behind CSF (a front end for iptables on Linux) then you will likely have run into issues with directory listing either being...
Views: 2097
Article How do I know my power requirements?
We're quite often approached by prospective clients who either have no idea what the power draw of their server will be or have calculated their power draw based on...
Views: 5919
Article How do I perform a tracert?
If you or one of your customers is experiencing a less than optimal route into our network resulting in higher latency or packetloss then it is advisable to submit a...
Views: 5607
Article How do I reboot my server?
To remotely reboot your dedicated / colocated server, please follow these simple steps: 1.) Login to our client portal at...
Views: 4409
Article Insurance on colocated equipment
Q: Do RackSRV take care of insuring any colocated equipment and the data on it?A: No, it is the responsibility of the client to adequately insure any assets belonging...
Views: 5709
Article IP and DNS information
By default we only configure a services primary IP address allowing clients to configure any additional addresses as they see fit.As well as the usable IPs, you will...
Views: 13079
Article Reset forgotten root password with Centos
Please Note: In order to reset your Centos password you will need KVM access to adjust your servers boot loader menu!1.) At the boot loader menu, use the arrow keys to...
Views: 5668
Article Reset forgotten root password with Ubuntu
Please Note: In order to reset your Centos password you will need KVM access to adjust your servers boot loader menu!1.) Reboot your computer.2.) Hold Shift during...
Views: 2065
Article Slow SSH login
Slow SSH logins are generally because your server/vps is attempting to do a rDNS lookup of your IP which it will log and this can often cause a delay. You can disable...
Views: 5863
Article Storage of spare parts and packaging materials
Storage of spare parts (HDD's, RAM etc) This is generally not a problem, please contact us to see if there will be any fees involved for the storage. Storage...
Views: 2576
Article What do I need to send with my server?
All we require is your server (preferably pre-configured with network settings or if not we will need your login details to configure our end) and any rails it may...
Views: 2626
Article What is a glue record?
A glue record is the IP address of a name server held at the domain name registry.Glue records are required when you wish to set the name servers of a domain name to a...
Views: 3474
Article What is KVMoIP?
KVMoIP (Keyboard, Video, Mouse) over IP allows IT administrators to remotely manage their UK dedicated box even when their usual remote access software (SSH, RDP, VNC...
Views: 7791

Recent News
Knowledgebase Articles
It is now possible to temporarily suspend the monitoring of Managed Dedicated Se...
Please Note: In order to reset your Centos password you will need KVM access to ...
As of Java version 7 onwards, the Java development team continue to make securit...
Live Chat

Need a helping hand?

We've got a lot of solutions to choose from so why not let one of our experts help!

Live Chat

Find this popup annoying?

If so, we're very sorry! You can prevent further invitations by selecting "YES" below