Knowledgebase - Cancelling your service

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Cancelling your service

To cancel the service(s) you rent from us simply:

1.) Login to our client portal
2.) Click the link 'My Services' on the black navigation bar
3.) Select the service you want to cancel by clicking on the relevant row
4.) Scroll to the bottom of the page and click the 'Cancel' button

When cancelling your service(s) with us, please remember to consider that:

1.) Colocation packages are subject to a 28 day notice period from your renewal date
2.) Rackspace packages are subject to a minimum contract
3.) No refunds or credits will be made for unused time left on your contract

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