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Customer Testimonials

Don't just take our word for it, heres what our customers say...

“
We have had excellent service from Jon and his team. Originally a bit sceptical as RackSRV pricing was much lower than most, but they have far exceeded my expected level of service, in terms of hardware, network and assistance. Would highly recommend to anybody.
”
Nick - Market Hosting Ltd
“
I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceeding expectations to ensure everything is running smoothly.
”
Daniel - EZPZ Hosting
“
I have been a colocation customer with RackSRV for close to three years now, and have witnessed the company grow. Regardless, the support and staff are still as friendly and helpful as day one, I cant fault their service and I look forward to further expansion with a company I have the utmost respect for.
”
Lee - RTL-Servers
“
I've been with Racksrv now since 2007 and very happy with the service provided. Jon and the Racksrv team always seem to go beyond the call of duty to support and accommodate your needs. If someone is looking for a decent hosting solution backed by a high quality team I would instantly recommend Racksrv.
”
James
“
Service is awesome, lovely bandwidth, nice tidy racks! Support is top notch; Jon is extremely efficient in fixing problems rapidly.
”
Rohan - DediShack

News @ RackSRV

Customer Feedback

  • We contacted RackSRV and requested a dedicated server for one of our clients projects. From the word Go they went above and beyond what I would consider the norm. I ran into a few problems along the way but it was nice knowing Jon and Lee were right behind me whenever I needed them. Server was fast, network was fast an...

    Rob - Peartree Digital Media Solutions

  • The experience with RackSRV has been first class from the outset. Speed of setup, professionalism of the staff has been second to none. I cannot fault RackSRV. If I had a single criticism it would be that the security getting to the datacentre is so tight, it can take a while.

    Martin

  • One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...

    Peter

  • Over the past 2 weeks we have been hit by every conceivable problem a hosted service might have - catastrophic hardware failure, DDoS attack and overwhelmingly high organic load - all at once. We have had to lean heavily on the guys at RackSRV to get us through. On every occasion, they responded calmly, professionally...

    Ian - Chalkface Project Ltd

  • I am really happy with the service overall and would suggest to any business which require co-location services. I would rate 4.5 out of 5 with the services.

    Balakrishnan - BTR India Pvt Ltd

  • The support service (especially out-of-hours) that you personally, and your team have provided has been of a very high standard, so I'm a little sorry to be leaving. Will definitely consider your services again in the future.

    Alex - Translation Business Systems International (UK) Limited

  • Been with RackSrv 4 months so far and have only good reviews. Extremely fast tickets responses, regardless of the time of day, even for pre-sales tickets. Only one downtime but was planned with several weeks notice and only 15min. Accommodating and good prices.

    William - Reactre Ltd
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