It is so rare to talk to a solutions specialist that has excellent customer service skills as well as a desire to make us happy, Jon and his team have always been available and approachable.
I would recommend RackSRV to anyone that needs hosted servers and wants to deal with real people who care. It's so refreshing to be able to talk to the same person each time, someone with the right knowledge and attitude to help.
Thank you Jon and co for making my life as an IT contractor as easy as possible.
We run an ecommerce business; essentially, our webshop IS our business.
Therefore, good hosting and great support is vital.
For a short period we were tempted away from RackSRV to another host by a development company that we were using at that time.
The reduction in support, and lack of communication experienced whilst with that host (an ecommerce specialist) was staggering and very stressful!
It was great to return to RackSRV.
A weight off my mind.
Jon and his team look after us and our site so well.
They always respond quickly.
They are, by nature, always helpful.
They go above and beyond what they are contracted to do.
On multiple occasions I have known them to outwit expensive, expert, hired web developers!
It is fantastic to know that Jon and his team ‘have your back’ – they always do the right thing for you, your server, and your site.
Excellent service, I can't recommend this company and team enough!
News @ RackSRV
- 21 SepUrgent maintenance to RackSRV website
We are currently experiencing a sharp and unexpected down turn in performance on the VPS node res...16 JulDR Network Maintenance 04/08/21
We have received notification from the upstream provider at our DR facility (i.e. not KSP) that t...20 JanHalf price promotion for new managed ser...
To celebrate what will hopefully be a more positive year, we have launched a new promo - enter th...
- 24 Dec50% off for Festive Period
It's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...30 NovKSP Power Maintenance 07/12/2020 - Compl...
We have received notification today from our data centre facility partner advising that UK Power ...27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
I have been with RackSRV since 2010, I came with a very specific requirement, i was never turned away rather the opposite i was looked after and helped getting everything up and running, 4yrs later its now time for a brand new server. The whole team made sure that everything was 100% perfect for my budget and requireme...Clifford - CMWebHosting
The racksrv.com VPS service is by far the best I have used and trust me I have used ALOT! if anything they are undersold the performance is better than even the big players when running stress tests, my openVZ server beat both my VPS servers with linode and softlayer!Anthony
I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...Chris - The Hosting Heroes Ltd
Professional, highly knowledgeable and incredibly helpful. By far the best hosting/colocation company i have ever used. Cannot speak anymore highly of the guys at Racksrv.Lloyd
I just thought I would take a moment to congratulate Jon and the team on such a good service. I cannot compare RackSrv to a previous vendor as this is the first time I have embarked on such a project requiring a dedicated server. Having said that, because I am new to it, a couple of issues caught me out through lack...Philip - Metrotech Data Systems Ltd
We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!Iain - Piquant Technologies
Switched host to RackSRV several months back. Very happy with the hosting. Great hardware, great network and excellent service. What more could you ask for?Jeff - Mint-Clan