We run an ecommerce business; essentially, our webshop IS our business.
Therefore, good hosting and great support is vital.
For a short period we were tempted away from RackSRV to another host by a development company that we were using at that time.
The reduction in support, and lack of communication experienced whilst with that host (an ecommerce specialist) was staggering and very stressful!
It was great to return to RackSRV.
A weight off my mind.
Jon and his team look after us and our site so well.
They always respond quickly.
They are, by nature, always helpful.
They go above and beyond what they are contracted to do.
On multiple occasions I have known them to outwit expensive, expert, hired web developers!
It is fantastic to know that Jon and his team ‘have your back’ – they always do the right thing for you, your server, and your site.
It is so rare to talk to a solutions specialist that has excellent customer service skills as well as a desire to make us happy, Jon and his team have always been available and approachable.
I would recommend RackSRV to anyone that needs hosted servers and wants to deal with real people who care. It's so refreshing to be able to talk to the same person each time, someone with the right knowledge and attitude to help.
Thank you Jon and co for making my life as an IT contractor as easy as possible.
News @ RackSRV
- 21 SepUrgent maintenance to RackSRV website
We are currently experiencing a sharp and unexpected down turn in performance on the VPS node res...16 JulDR Network Maintenance 04/08/21
We have received notification from the upstream provider at our DR facility (i.e. not KSP) that t...20 JanHalf price promotion for new managed ser...
To celebrate what will hopefully be a more positive year, we have launched a new promo - enter th...
- 24 Dec50% off for Festive Period
It's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...30 NovKSP Power Maintenance 07/12/2020 - Compl...
We have received notification today from our data centre facility partner advising that UK Power ...27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
Having had a few bad experiences with other hosting companies RackSRV are like a breath of fresh air. Their support is second to none and have even helped in areas that maybe they don't have to. What i love the most about RackSRV is their straight talking and honesty. Long may it continue!Stuart
Service has been great - no complaints at all. Thanks for the service and flexibility over the years.John - Clark Craft Products
We've had our sites located on a dedicated Linux server with RackSrv since 2015. The team from RackSRV have always been responsive, and a pleasure to deal with. The hardware and network have been rock solid, quick and exactly what we need. It really has been an all round great experience.Piers - Wonder Works Limited
We have had 2 core2duo dedicated servers from RackSRV for a couple of months. Very pleased with them, and particularly pleased that any problems/queries we have had have been dealt with quickly and with excellent communication.Stuart - pub clan
Racksrv's VPS's are awesome, they're powerful servers, with very little load, plus an excellent network and staff.Adam
I got to know Jon through a friend of mine, and when my last host was yet again unhelpful I thought it was time to change. I have had various hosts for my clan in the 8+ years we have been playing, and to be honest I dread the change to a new host. But ever since that time 2 years ago now, I can honestly say that I hav...Patrick
Like many I had been buying servers from American companies with poor customer support under the illusion that you just can't get a decent server for a decent price in the UK. Racksrv disproved that myth for me. Their offer of a powerful server based in the UK, generous transfer allowances, and awesome customer supp...James