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Service was great and you'll be my first choice if I need hosting again.
Rhiannon
We at use-IP Ltd have been a RackSRV customer for approximately 10 years, with a fully-managed dedicated server.

We run an ecommerce business; essentially, our webshop IS our business.
Therefore, good hosting and great support is vital.

For a short period we were tempted away from RackSRV to another host by a development company that we were using at that time.
The reduction in support, and lack of communication experienced whilst with that host (an ecommerce specialist) was staggering and very stressful!

It was great to return to RackSRV.
A weight off my mind.
Jon and his team look after us and our site so well.
They always respond quickly.
They are, by nature, always helpful.
They go above and beyond what they are contracted to do.
On multiple occasions I have known them to outwit expensive, expert, hired web developers!

It is fantastic to know that Jon and his team ‘have your back’ – they always do the right thing for you, your server, and your site.
Phil - Use-ip Ltd
We have been with RackSVR for over 10 years and all this time have had a near perfect uptime and great responsiveness from the team. I would recommend them to anyone looking for a reliable host and just nice people to work with
Nick - Farlex Inc
Outstanding customer service, thank you very much.
Philip - Quantum Jobs.com Limited
My client has used RackSRV since 2013 and they have been fantastic. We migrated to RackSRV from another leading UK hosted solutions company that seemed obsessed with upselling unsuitable solutions at ridiculous prices - RackSRV have in contrast found suitable solutions at reasonable prices.

It is so rare to talk to a solutions specialist that has excellent customer service skills as well as a desire to make us happy, Jon and his team have always been available and approachable.

I would recommend RackSRV to anyone that needs hosted servers and wants to deal with real people who care. It's so refreshing to be able to talk to the same person each time, someone with the right knowledge and attitude to help.

Thank you Jon and co for making my life as an IT contractor as easy as possible.
Pete

News @ RackSRV

Customer Feedback

  • What can I say...? Almost 2 years with RackSRV and no problems at all. Support is very fast and server uptime was 100% - perfect! Thanks to Jon and all the RACKSRV staff!

    Guillaume - >Xtra-Gamers<
  • I have had no problems with the service and i will be ordering from you in the future. At this time i need to consolidate the number of servers i have to keep costs down. Thank You for all your help and assistance.

    Stuart - Star Web Hosting Limited
  • Great service, absolutely no downtime, recommended to anyone looking for a cheap but reliable server!

    Sarmad
  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited
  • Our community needed a game server to host our community games and voip on and were recommended RackSRV by a fellow server admin. I am happy to say that the server performance, customer support and service are all exemplary and I wouldn't hesitate to recommend RackSRV on again!

    Christopher
  • My client has used RackSRV since 2013 and they have been fantastic. We migrated to RackSRV from another leading UK hosted solutions company that seemed obsessed with upselling unsuitable solutions at ridiculous prices - RackSRV have in contrast found suitable solutions at reasonable prices. It is so rare to talk to ...

    Pete
  • I came to RackSRV to host my own gaming servers. RackSRV exceeded all my expectations; the support I received from them was dealt with swiftly and efficiently. I will definitely look to RackSRV for all my dedicated server needs

    Aran
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