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We have been with RackSVR for over 10 years and all this time have had a near perfect uptime and great responsiveness from the team. I would recommend them to anyone looking for a reliable host and just nice people to work with
Nick - Farlex International Limited
Outstanding customer service, thank you very much.
Philip - Quantum Jobs.com Limited
My client has used RackSRV since 2013 and they have been fantastic. We migrated to RackSRV from another leading UK hosted solutions company that seemed obsessed with upselling unsuitable solutions at ridiculous prices - RackSRV have in contrast found suitable solutions at reasonable prices.

It is so rare to talk to a solutions specialist that has excellent customer service skills as well as a desire to make us happy, Jon and his team have always been available and approachable.

I would recommend RackSRV to anyone that needs hosted servers and wants to deal with real people who care. It's so refreshing to be able to talk to the same person each time, someone with the right knowledge and attitude to help.

Thank you Jon and co for making my life as an IT contractor as easy as possible.
Pete
We at use-IP Ltd have been a RackSRV customer for approximately 10 years, with a fully-managed dedicated server.

We run an ecommerce business; essentially, our webshop IS our business.
Therefore, good hosting and great support is vital.

For a short period we were tempted away from RackSRV to another host by a development company that we were using at that time.
The reduction in support, and lack of communication experienced whilst with that host (an ecommerce specialist) was staggering and very stressful!

It was great to return to RackSRV.
A weight off my mind.
Jon and his team look after us and our site so well.
They always respond quickly.
They are, by nature, always helpful.
They go above and beyond what they are contracted to do.
On multiple occasions I have known them to outwit expensive, expert, hired web developers!

It is fantastic to know that Jon and his team ‘have your back’ – they always do the right thing for you, your server, and your site.
Phil - Use-ip Ltd
I moved my hosting to RackSRV 10 years ago after a friend recommended them. In that time my support tickets have always been answered instantly, any issues I've had with my website have been sorted quickly and I don't remember any downtime.

Excellent service, I can't recommend this company and team enough!
James - Talk Chelsea

News @ RackSRV

Customer Feedback

  • I have been with RackSRV since 2010, I came with a very specific requirement, i was never turned away rather the opposite i was looked after and helped getting everything up and running, 4yrs later its now time for a brand new server. The whole team made sure that everything was 100% perfect for my budget and requireme...

    Clifford - CMWebHosting
  • The racksrv.com VPS service is by far the best I have used and trust me I have used ALOT! if anything they are undersold the performance is better than even the big players when running stress tests, my openVZ server beat both my VPS servers with linode and softlayer!

    Anthony
  • I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...

    Chris - The Hosting Heroes Ltd
  • Professional, highly knowledgeable and incredibly helpful. By far the best hosting/colocation company i have ever used. Cannot speak anymore highly of the guys at Racksrv.

    Lloyd
  • I just thought I would take a moment to congratulate Jon and the team on such a good service. I cannot compare RackSrv to a previous vendor as this is the first time I have embarked on such a project requiring a dedicated server. Having said that, because I am new to it, a couple of issues caught me out through lack...

    Philip - Metrotech Data Systems Ltd
  • We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!

    Iain - Piquant Technologies
  • Switched host to RackSRV several months back. Very happy with the hosting. Great hardware, great network and excellent service. What more could you ask for?

    Jeff - Mint-Clan
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