Customer Testimonials

Fantastic support, even when issues aren't directly associated with RackSRV. Highly recommended!

We've been customers of RackSRV for many years and they have never let us down. First class service and support.

We have been very happy with the service provided by RackSRV. The few times we've had any issues, RackSRV have been quick to help us out, even after-hours and on weekends. RackSRV have been very good at informing us in advance if any down-time could be expected etc.

We've been a customer of RackSRV periodically over the last few years with various services ranging from dedicated servers to Virtual Private Servers. Every single time, both the service and customer service have been exceptional in every single way. Customer support is always available, very prompt and extreme...

Over the past 2 weeks we have been hit by every conceivable problem a hosted service might have - catastrophic hardware failure, DDoS attack and overwhelmingly high organic load - all at once. We have had to lean heavily on the guys at RackSRV to get us through. On every occasion, they responded calmly, professionally...

Being a customer at RackSRV has always been easy, they are helpful and I have no complaints. Only in the beginning of my time as a customer was there some rare downtime, but RackSRV has just got better and better with time. The staff seem pro at what they do, last year there has not had any downtime that I've noti...

The service I have received from RackSRV has been an excellent experience, their low latency high speed network has been flawless. I approached Jon with the need for a Dedicated Server, at the time he had an excellent offer available which I took advantage of in an instant, excellent specification hardware with grea...