Excellent service, I can't recommend this company and team enough!
We have used their rackspace service for over 4 years and I cannot remember the last time that there was an outage (I know that our uptime for the previous year is 100%).
Whenever we have had any issues our tickets have been answered within minutes, sometimes even out of hours, and in my experience the personal service that Jon provides far exceeds anything that the larger providers are able to offer.
Overall I would recommend RackSRV to anyone looking for rackspace without hesitation.
When I moved to RackSRV I'd have a number of previous server hosts for my websites, all of which left me frustrated.
I've used Racksrv for a few years now and throughout I've always known that if I need anything the team are just an email away and is attended to immediately which is just what I need for peace of mind.
The RackSRV guys even recently offered me a move to a vastly updated server free of charge which has made a huge difference to the things I do with the server.
Can't recommend them enough whether you're looking for a simple webhosting solution or if like my you go the whole hog for a large fully managed dedicated server.
I cannot recommend them too highly!
News @ RackSRV
- 21 SepUrgent maintenance to RackSRV website
We are currently experiencing a sharp and unexpected down turn in performance on the VPS node res...16 JulDR Network Maintenance 04/08/21
We have received notification from the upstream provider at our DR facility (i.e. not KSP) that t...20 JanHalf price promotion for new managed ser...
To celebrate what will hopefully be a more positive year, we have launched a new promo - enter th...
- 24 Dec50% off for Festive Period
It's Christmas tomorrow yet you are still worrying about your hosting? Well let us take away thos...30 NovKSP Power Maintenance 07/12/2020 - Compl...
We have received notification today from our data centre facility partner advising that UK Power ...27 NovBlack Friday 2020 Sale
Here at RackSRV we're celebrating Black Friday by offering a massive 50% discount off the first m...
- 25 NovKSP Network Maintenance 07/12/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...13 NovUrgent maintenance to VPS3 on 13/11/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...07 NovKSP Network Maintenance 11/11/2020
We have received notification from our upstream that maintenance is due to take place on legs of ...
- 05 NovcPanel overnight update issues with Mari...
As of 04/11/2020 There seems to be an issue with the latest version of MariaDB packaged with cPan...05 SepUrgent maintenance to VPS3 on 05/09/20 @...
Apologies for the short notice but we need to announce the following service impacting maintenanc...25 AugUnexpected maintenance on VPS3 - Complet...
Due to unforeseen circumstances, we are having to schedule the following emergency maintenance wi...
RackSRV is a wonderful hosting company, The network is very good and i've never had any issues. Whenever i needed support my tickets were always answered quickly and professionally.Iain - Apocalypse Prevention Team
I'm extremely satisfied with RackSrv. Network and uptime are excellent and the support is second to none. Choosing to work with RackSrv has been one of the best, most profitable business decisions my company has made. In short, we would like to applaud you for being one of the few companies we truly enjoy working with....Apostolos
My community (Aprilon Network) and I have wanted to try out a dedicated server to host gameservers on. This has turned out to be a success, your dedicated server and network is excellent! We've had significant traffic to our Team Fortress 2 servers (along with exclusive events that were a success), that it has ...Karl Juan
I've been with racksrv for only a week, but so far any tickets raised have been answered in under 10 minutes. If this is the customer service I am to expect from RackSRV, I do hope if a serious problem arises it will be resolved in the same manner. I'll definitely write another review in a years time. Thank you RackSRV...Sammy
I've been with Racksrv now since 2007 and very happy with the service provided. Jon and the Racksrv team always seem to go beyond the call of duty to support and accommodate your needs. If someone is looking for a decent hosting solution backed by a high quality team I would instantly recommend Racksrv.James
Your support and service has been excellent and should I be looking to host again, you’ll be at the top of my list.Neville - watchuktv.co.uk
I have been totally satisfied with the service by RackSrv. The only reason I had to cancel my account was because I didn't need a dedicated server anymore. Thumbs up for the great support and their reliable servers!Stephan