Customer Testimonials

Don't just take our word for it, heres what our customers say...

“

Great service super impressed with your infrastructure. I really loved your server I but I did not get enough traffic to my site to justify keeping it. You guys rock. I will be back when I have more servers needed.

”

Eduardo

“

Customer service provided by RackSRV was excellent. Fast response to tickets and providing assistance where possible. Along with this pricing at RackSRV was very competitive even at high end upgrades. Overall a great company and would defiantly recommend to others looking for a UK dedicated server.

”

Joe - CityCraft

“

We've had great customer support from RackSrv and would recommend them in the future.

”

Dalbir - Coriander Garden Foods Limited

“

Still I use your dedicated server facilities as i am satisfied with your services - thanks!

”

Shahzad - WEB SOLUTION

“

My experience with Racksrv has been fantastic, I am very satisfied.

”

Yash - Uconomix Technologies Pvt Ltd

News @ RackSRV

24Oct
Partial loss of service at KSP (Rack 01)...
We're currently investigating a partial loss of service to our KSP network. It's not yet clear if...
16Oct
Loss of network at KSP - Resolved
We are currently investigating a loss of network at our primary POP in KSP.Engineers are on site ...
01Mar
KSP Network Maintenance 08/03/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...
04Jan
KSP Network Maintenance 10/02/18 - Compl...
We have received notification from our upstream that maintenance is due to take place on a leg of...
25Jul
Reminder: Network Maintenance Tonight - ...
Just a quick reminder that as per yesterdays network maintenance notification, we have a window o...
10Jun
Network issue affecting KSP POP - Resolv...
We are aware of a network issue affecting our KSP POP.Our upstream is aware of the issue and is c...
19May
DR Network Upgrade 24/05/17 - Completed
With the migration and upgrade of our primary POP in Kent Science Park completed, we now shift ou...
10May
Loss of network at primary POP (KSP) - R...
We're currently investigating what appears to be a router crash at our primary POP in KSP - pleas...
22Mar
KSP Network Upgrade 29/03/17 - Completed...
With the relocation of our infrastructure expected to conclude on 27/03/17, the final task is to ...
08Mar
KSP F25 Generator Maintenance - Complete...
We have received notification from the facility operator of our F25 POP in Kent Science Park that...
01Mar
Loss of network at KSP POP - Resolved
We are aware of a service impacting issue affecting our transit at KSP.According to our transit s...
17Feb
DR Network Issues - Resolved
We're aware of and are investigating a connectivity issue with our DR facility - we shall post an...

Customer Feedback

Racksrv provided exactly what I needed, at an extremely reasonable price. Their service was always fast and helpful, and I can safely say that if I ever need hosting again in the future, Racksrv will be my first stop.
Scott
Crosstek IT have been using RackSrv for over a year now with a faultless service. We will continue to use their services and would happily recommend them. Long may it continue!!
Jon - Crosstek IT Ltd
I have used RackSRV for a few years now and always been 100% satisfied with their service and professionalism. RackSRV provided me with a colocation solution that proved so reliable I had almost forgotten it was there because everything just worked as expected. I always get prior notice to any Service or maintenance up...
Gary - Core Cross Media
I've used a few hosting companies prior to racksrv. I've been with them now for many years. The service, help and reliability is amazing I can truly recommend this company. They value you as their customer and treat you like a friend.
Martin
Fantastic support, even when issues aren't directly associated with RackSRV. Highly recommended!
Dominic - LEDChoice Ltd
I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!
Erica - World Goods Distribution Ltd
Our community needed a game server to host our community games and voip on and were recommended RackSRV by a fellow server admin. I am happy to say that the server performance, customer support and service are all exemplary and I wouldn't hesitate to recommend RackSRV on again!
Christopher