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Customer Testimonials

Don't just take our word for it, heres what our customers say...

“
Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.
”
Temur
“
I have been with RackSRV for two years now, I moved to them to host our company website, I was looking for a reliable fast and value for money UK hosting provider and with RackSRV I certainly found what I was looking for. You will get a first class service from the RackSRV team. They are always quick to respond to emails with friendly and helpful advice. So in a nutshell, very happy and no plans to move.
”
Humberto - Media Rooms
“
Excellent support; good people to work with. Jon and Lee have been great to deal with, and I would not hesitate to recommend Racksrv. They do a very good job of communicating with clients, and are always quick to answer any queries.
”
David - Britain Express Limited
“
Knowledgeable staff who respond quickly to tickets combined with a keen price point make using Racksrv has been a pleasure.
”
Manuel - Regdotter
“
Having hosted my social networking site with several other hosting companies in the past and having experienced varying levels of service and support I must say that the support and service I have received from Jon and Lee at Racksrv is undoubtedly the best by far.

My site's requirements are very specific, running on specialist software which required a unique and tailored server build - I was stunned with the amount of time and effort Jon and Lee invested in getting to know the intricacies and technicalities of my site and tailoring and tuning my server for optimal performance.

Combine this with a fast turnaround of support tickets (often instant and at all times of the day and night), excellent technical expertise and a real desire to learn about their client's requirements I have no hesitation in recommending Racksrv to anyone looking for a secure and reliable home for their website.
”
Mark - Phenomenon Communications Ltd

News @ RackSRV

Customer Feedback

  • RackSRV offers a great service, I've been with them since 2008. Excellent support is provided, sometimes you get answers in a matter of minutes, even on Sundays! Pricing is much lower than most, what more could you ask for? Highly recommended to anybody!

    Maurizio

  • I've been with racksrv for only a week, but so far any tickets raised have been answered in under 10 minutes. If this is the customer service I am to expect from RackSRV, I do hope if a serious problem arises it will be resolved in the same manner. I'll definitely write another review in a years time. Thank you RackSRV...

    Sammy

  • I have used RackSRV for around two years now for colocation and the service has been fantastic. The network is incredibly fast and reliable, any planned maintenance has always been announced well before it is carried out. The level of customer service Jon and his team provide is also faultless and they are often exceed...

    Daniel - Ezpz Hosting

  • These guys are brilliant, uncompromising support, go out of their way to help even above and beyond their remit. We needed a fast turn round on a new dedicated server, they delivered as promised and have been amazingly helpful ever since. Cant recommend them highly enough.

    Tom - DesignPlusHosting

  • We now have twelve months experience of using a RackSRV dedicated server to run our ecommerce business, and are happy to vouch for their great value, performance, service, uptime and support (often above & beyond!!).

    Phil - Use-ip Ltd

  • Being a customer at RackSRV has always been easy, they are helpful and I have no complaints. Only in the beginning of my time as a customer was there some rare downtime, but RackSRV has just got better and better with time. The staff seem pro at what they do, last year there has not had any downtime that I've noti...

    Tore

  • A1 Service with a smile! We rent 1U of space in the data center for a backup server, support tickets are always responded to and actioned quickly.

    Roland - RJG Consultancy Services Ltd
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