Affiliate Program
RackSRV is an excellent company with superior customer service. They have always gone to the next level for us.
Mark - Triple8 Network
Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which was great, proves they want quality clients.

I chose the wrong package to start with and Jon Roberts one of the engineers switched me to a different service (twice as I still got it wrong) with no fuss or argument and only charged me the difference, which I thought was outstanding, this made me trust them 100% from that point onward. They transferred all my sites onto the new server with no fuss and kept me informed at all times.

The response times to tickets is amazing and they have an online chat where you can quickly speak to an engineer which is brilliant for those little issue.
Alex - Ulric Web Design LTD
We have been a customer with RackSRV for many years. They are very responsive to queries and are always willing to help us. Even when it involves after hours service! Solids servers and solid support.
Adrian
I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.
Alexis - Akakios Communications
We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!
Iain - Piquant Technologies

News @ RackSRV

Customer Feedback

  • Knowledgeable staff who respond quickly to tickets combined with a keen price point make using Racksrv has been a pleasure.

    Manuel - Regdotter
  • Nothing but praise, especially for the constant updates on service-altering instances, which, while they didn't affect me directly, were useful to know and is something not a lot of other providers do.

    Nick - HostNottingham
  • Great service provided by Racksrv, Great Support, Been with racksrv for near to a year, and since day one havent had a problem Jon has always been there to help Would recommend the company to anyone

    Manuel - Regdotter
  • We have had excellent service from Jon and his team. Originally a bit sceptical as RackSRV pricing was much lower than most, but they have far exceeded my expected level of service, in terms of hardware, network and assistance. Would highly recommend to anybody.

    Nick - Market Hosting Ltd
  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • Having been a customer of RackSRV a few years ago, when I needed a VPS for a new project I knew exactly where do go. Great presales help and quick set up, the whole process has been hassle free.

    Craig
  • I have been using RackSRV for 14 months now and have had no problems with any of the service provided. The network has been very fast and coupled with excellent quality servers the service has been second to none!

    Anthony - Fortec Trading Ltd
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