Affiliate Program
RackSRV is an excellent company with superior customer service. They have always gone to the next level for us.
Mark - Triple8 Network
Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which was great, proves they want quality clients.

I chose the wrong package to start with and Jon Roberts one of the engineers switched me to a different service (twice as I still got it wrong) with no fuss or argument and only charged me the difference, which I thought was outstanding, this made me trust them 100% from that point onward. They transferred all my sites onto the new server with no fuss and kept me informed at all times.

The response times to tickets is amazing and they have an online chat where you can quickly speak to an engineer which is brilliant for those little issue.
Alex - Ulric Web Design LTD
We have been a customer with RackSRV for many years. They are very responsive to queries and are always willing to help us. Even when it involves after hours service! Solids servers and solid support.
Adrian
I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.
Alexis - Akakios Communications
We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!
Iain - Piquant Technologies

News @ RackSRV

Customer Feedback

  • I've been using RackSRV for around two years now for dedicated servers and the service has always been top notch. The network is fast and reliable; any maintenance has always been announced well before it is carried out and network problems (if any) are always announced and you get a full report of all actions and...

    Gary - n/a
  • Neither Call of Duty 6 (Modern Warfare 2) nor Battlefield: Bad Company 2 support fully dedicated servers, so we no longer have any use for a dedicated box. I'd like to say though, your service has been truly excellent and I deeply regret that we cannot continue renting from you.

    Oliver
  • Having had a few bad experiences with other hosting companies RackSRV are like a breath of fresh air. Their support is second to none and have even helped in areas that maybe they don't have to. What i love the most about RackSRV is their straight talking and honesty. Long may it continue!

    Stuart
  • We've been very impressed with the services offered by RackSRV and will not hesitate to use them for any future hosting requirements!

    Mike - Energy House Digital Ltd
  • An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.

    Michael
  • I have a managed server with Racksrv and I have to say their customer service and response times are exceptional. They are extremely helpful with any issues I have had and usually get back to me within 5 minutes. I can't recommend them highly enough!

    Erica - World Goods Distribution Ltd
  • Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.

    Temur
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