Affiliate Program
RackSRV is an excellent company with superior customer service. They have always gone to the next level for us.
Mark - Triple8 Network
Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which was great, proves they want quality clients.

I chose the wrong package to start with and Jon Roberts one of the engineers switched me to a different service (twice as I still got it wrong) with no fuss or argument and only charged me the difference, which I thought was outstanding, this made me trust them 100% from that point onward. They transferred all my sites onto the new server with no fuss and kept me informed at all times.

The response times to tickets is amazing and they have an online chat where you can quickly speak to an engineer which is brilliant for those little issue.
Alex - Ulric Web Design LTD
We have been a customer with RackSRV for many years. They are very responsive to queries and are always willing to help us. Even when it involves after hours service! Solids servers and solid support.
Adrian
I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.
Alexis - Akakios Communications
We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!
Iain - Piquant Technologies

News @ RackSRV

Customer Feedback

  • I have been totally satisfied with the service by RackSrv. The only reason I had to cancel my account was because I didn't need a dedicated server anymore. Thumbs up for the great support and their reliable servers!

    Stephan
  • The service is very good. We have no issues with the support. They are always on-time to provide assistance.

    Rommel - PnD Hongkong Limited
  • I've been with racksrv for only a week, but so far any tickets raised have been answered in under 10 minutes. If this is the customer service I am to expect from RackSRV, I do hope if a serious problem arises it will be resolved in the same manner. I'll definitely write another review in a years time. Thank you RackSRV...

    Sammy
  • Been with RackSRV nearly a month now and the support i get is amazing! I even upgraded because i felt like i came to the right place for a VPS. Jon Roberts is one of the best support techs i have come across! Im sure to spend many months here or years here!

    Leigh
  • Not bought a server with RackSRV yet? Well do it! Top quality support and very helpful too! In my time with RackSRV I have encountered next to no problems and have always been updated within the first 10 minutes of something going wrong or notified in advance.

    Alex - rg
  • I have only been with RackSRV for 8 months but they have provided a great service for me, the best I have experienced and I hope to stay with RackSRV for as long as possible!

    Mark - FoxesTalk
  • Your support and service has been excellent and should I be looking to host again, you’ll be at the top of my list.

    Neville - watchuktv.co.uk
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