Affiliate Program
RackSRV is an excellent company with superior customer service. They have always gone to the next level for us.
Mark - Triple8 Network
Well what can I say... I have been a web designer for around 12 years and have used half a dozen different hosting companies with services from shared hosting to dedicated servers. I can honestly say the service from RACKSRV is the best by far. They asked a few security questions to make sure I was not a SPAMMER which was great, proves they want quality clients.

I chose the wrong package to start with and Jon Roberts one of the engineers switched me to a different service (twice as I still got it wrong) with no fuss or argument and only charged me the difference, which I thought was outstanding, this made me trust them 100% from that point onward. They transferred all my sites onto the new server with no fuss and kept me informed at all times.

The response times to tickets is amazing and they have an online chat where you can quickly speak to an engineer which is brilliant for those little issue.
Alex - Ulric Web Design LTD
We have been a customer with RackSRV for many years. They are very responsive to queries and are always willing to help us. Even when it involves after hours service! Solids servers and solid support.
Adrian
I have been a customer of RackSRV for over 2 years and enjoy the great customer service, the value of the service and the quality of the network. Whenever I needed help Jon and his team have always been there to provide the support! I will highly recommend RackSRV for colocation and other services.
Alexis - Akakios Communications
We've used RackSRV for some time and have always been impressed with the level of service. They're always willing to go the extra mile - there always seems to be someone available to help us out, regardless of the time of day. I strongly recommend them to anyone looking for a reliable hosting provider!
Iain - Piquant Technologies

News @ RackSRV

Customer Feedback

  • After being recommended by a friend, I found RackSRV to be 'the' ultimate experience any and all server solution companies should strive for. Excellent, prompt, featureful - RackSRV have everything you need. Most things don't even require you to contact a member of staff, you can do most of it yourself....

    Luke
  • Racksrv's VPS's are awesome, they're powerful servers, with very little load, plus an excellent network and staff.

    Adam
  • I have used RackSRV for a few years now and always been 100% satisfied with their service and professionalism. RackSRV provided me with a colocation solution that proved so reliable I had almost forgotten it was there because everything just worked as expected. I always get prior notice to any Service or maintenance up...

    Gary - Core Cross Media
  • Excellent service, been using a VPS with racksrv for almost a year and have had no problems. I run a small business and am completely reliant on my website to bring new customers so it's important that I am sure my website doesn't have problems. The couple of times I have had small issues they have been res...

    Alastair
  • Great service super impressed with your infrastructure. I really loved your server I but I did not get enough traffic to my site to justify keeping it. You guys rock. I will be back when I have more servers needed.

    Eduardo
  • Excellent support; good people to work with. Jon and Lee have been great to deal with, and I would not hesitate to recommend Racksrv. They do a very good job of communicating with clients, and are always quick to answer any queries.

    David - Britain Express Limited
  • Just a quick note to say that the support and the server have been second to none, with no downtime which has been a first!! Any problems that I had have been sorted quickly (all user errors on my part though!)

    Ian
0