Affiliate Program
Well so far and 3 months in I only have praise for the team at RackSRV. After being let down over the years with empty promises, poor service, failing hardware, I moved to RackSRV to host all our business sites and personal busy forums. To date 3 months on, reliability has been 100%, performance better than I expected, but more importantly, the customer service and support has been exceptional. The guys are totally honest (which means a lot, good news or bad news) and Im able to talk techie without jumping through the usual script sheet jibberish. We were looking at colo if this dedicated package worked out, why would I bother when their dedicated servers are so good?!
Paul - Navigate IT
Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way that I was dealt with; this wasnt the case with RackSRV. When I made arrangements for my then single server to move to RackSRV it had been quite badly abused at its previous host, the owner Jon took it on himself to test and rebuild the server for me as it wasnt in good shape. I now have more servers hosted with RackSRV and will soon exclusively host with RackSRV due to their ability to offer me multiple hosting locations and an amazing level of service. I find RackSRVs network to be top notch along with support and customer service. Anthony John Macey, BSc Oracle DBA/OAS Consultant
Anthony - TMD Assocaites Limited
Service was amazing, just a pity I only required the server for one month :(
Karim
When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and got very helpful replies. Knowing that you can contact your host and get a near to instant reply is very reassuring. I would recommend RackSRV to anyone looking to purchase a Dedicated Server.
Daniel - zFast Technologies
Excellant level of service, always quick to reply to support tickets. only cancelled because our gaming community had no more use for the server. thank you for a good service, if things change we will return. S Hall.
Simon

News @ RackSRV

Customer Feedback

  • I have been 2 years with racksrv. One of the best companies that I've ever dealt with. Near 100% Uptime. Thanks Jon.

    Arkaitz
  • Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never...

    Freethought - Freethought Internet Limited
  • I have been with racksrv for 3 years and have no intention of looking eleswhere. They offer a really good service at a good price.

    Ben - Ben Angwin t/a Hoax Music
  • We have been very satisfied with the quality of service, and especially the level of support given for an unmanaged server, Jon is always there to help out. Very professional and polite, will be considering this company again!

    Keith
  • Your service has been 5 star and the server itself was fantastic. Your support was extremely good - I would consider it as a WOW factor for your business!

    Nick - Entire Technology
  • I've been with RackSRV for 2 years now and have been very pleased with their service. Their support is first class, with critical tickets being answered almost immediately. Their manner is always very courteous and they are always happy to offer advice and help if you have problems. I couldn't have picked a ...

    David - Voyager Web Design UK
  • One of the best companies that I've ever dealt with, and I've been through a few. When getting support, you often speak to the owner himself and any issues are resolved very quickly. Not to mention that the prices simply cannot be beaten, and can be tailored to your specifications and price range. Excellent ...

    Peter
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