Affiliate Program
Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never had a problem getting hold of Jon, no matter what time I e-mail him, day or night.
Freethought - Freethought Internet Limited
If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offered. As for support I don't think I have ever waited more than a few minutes when we have had to put a ticket in for help. So do yourself a favour and get onboard, RackSRv will not let you down....
Clive - WarZone Gaming
An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.
Michael
Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of server provider and a breath of fresh air when it comes to customer service, I am in my 50s and I expect a lot for my money when I hire by or buy anything, they are always upgrading and servicing the equipment with minimum disruption to the clients their support is second to none, if on the rare occasion I submit a ticket I get an automate reply straight away and a personal reply from one of the techs within 10-20 minutes. I run servers for our mature group of gamers (TBR clan) we never get lag or bad pings, the servers are always fully functional, most months we can use up to 3TB a month without any problems, if on the rare occasion we do get any problems, the issue is sorted out lightning fast and yes that's even over a holiday or weekend period! Cost compared to other providers is comparable but the customer service is 100 times more efficient and professional than you get from any of the major server providers out there. I would fully recommend Racksrv to anyone who is looking to hire a remote server especially if you need the server running 100% of the time and are in need of outstanding customer after-care and service.
Graham
I would highly recommend the services of RackSRV to anyone looking to rent a server overseas. Not only was the customer support and service great and enjoyable but it was also for an affordable price. Keep it up!
William

News @ RackSRV

Customer Feedback

  • Being a customer at RackSRV has always been easy, they are helpful and I have no complaints. Only in the beginning of my time as a customer was there some rare downtime, but RackSRV has just got better and better with time. The staff seem pro at what they do, last year there has not had any downtime that I've noti...

    Tore
  • Great service provided by RackSRV, I have been with them for about 2 years now, but I have no worries whatsoever as I know my Server is in safe hands with Jon - he's been most helpful this last week. Great job RackSRV!

    Robert - Aura-Clan
  • Nothing less than an excellent service! I'm also a long term member on WHT and I recommend your company to everyone who are looking for a hosting company in UK.

    Blagoj
  • Neither Call of Duty 6 (Modern Warfare 2) nor Battlefield: Bad Company 2 support fully dedicated servers, so we no longer have any use for a dedicated box. I'd like to say though, your service has been truly excellent and I deeply regret that we cannot continue renting from you.

    Oliver
  • Jon and his team are second to none. They helped me setup my dedicated server even at 11pm at night, thanks guys!

    Lee - Cartwright Cumbria Ltd
  • Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way t...

    Anthony - TMD Assocaites Limited
  • I'm extremely satisfied with RackSrv. Network and uptime are excellent and the support is second to none. Choosing to work with RackSrv has been one of the best, most profitable business decisions my company has made. In short, we would like to applaud you for being one of the few companies we truly enjoy working with....

    Apostolos
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