Affiliate Program
Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never had a problem getting hold of Jon, no matter what time I e-mail him, day or night.
Freethought - Freethought Internet Limited
If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offered. As for support I don't think I have ever waited more than a few minutes when we have had to put a ticket in for help. So do yourself a favour and get onboard, RackSRv will not let you down....
Clive - WarZone Gaming
An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.
Michael
Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of server provider and a breath of fresh air when it comes to customer service, I am in my 50s and I expect a lot for my money when I hire by or buy anything, they are always upgrading and servicing the equipment with minimum disruption to the clients their support is second to none, if on the rare occasion I submit a ticket I get an automate reply straight away and a personal reply from one of the techs within 10-20 minutes. I run servers for our mature group of gamers (TBR clan) we never get lag or bad pings, the servers are always fully functional, most months we can use up to 3TB a month without any problems, if on the rare occasion we do get any problems, the issue is sorted out lightning fast and yes that's even over a holiday or weekend period! Cost compared to other providers is comparable but the customer service is 100 times more efficient and professional than you get from any of the major server providers out there. I would fully recommend Racksrv to anyone who is looking to hire a remote server especially if you need the server running 100% of the time and are in need of outstanding customer after-care and service.
Graham
I would highly recommend the services of RackSRV to anyone looking to rent a server overseas. Not only was the customer support and service great and enjoyable but it was also for an affordable price. Keep it up!
William

News @ RackSRV

Customer Feedback

  • Thanks for your support over the preceding 6 months or so, well continue to recommend RackSRV to our customers interested in dedicated hosting and will certainly employ your services again in the future when the need for another dedicated server arises.

    Mark - Farbyte
  • Support response times are awesome and solutions are perfect. Many thanks to support team, Great work!

    Jorma - Luneco
  • I got to know Jon through a friend of mine, and when my last host was yet again unhelpful I thought it was time to change. I have had various hosts for my clan in the 8+ years we have been playing, and to be honest I dread the change to a new host. But ever since that time 2 years ago now, I can honestly say that I hav...

    Patrick
  • Excellant level of service, always quick to reply to support tickets. only cancelled because our gaming community had no more use for the server. thank you for a good service, if things change we will return. S Hall.

    Simon
  • Been with RackSRV nearly a month now and the support i get is amazing! I even upgraded because i felt like i came to the right place for a VPS. Jon Roberts is one of the best support techs i have come across! Im sure to spend many months here or years here!

    Leigh
  • Overall experience is excellent! Very friendly, helpful and attentive support team - willing to go that extra mile. Price - very fair, somewhat undervalued! Have recommended to several friends... they have all spoken of the great service, even in comparison to the big companies that they all used to use.

    Temur
  • If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offer...

    Clive - WarZone Gaming
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