Affiliate Program
Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never had a problem getting hold of Jon, no matter what time I e-mail him, day or night.
Freethought - Freethought Internet Limited
If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offered. As for support I don't think I have ever waited more than a few minutes when we have had to put a ticket in for help. So do yourself a favour and get onboard, RackSRv will not let you down....
Clive - WarZone Gaming
An excellent all-round service provider. Good communication, fast response and great value for money hosting. Highly recommended.
Michael
Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of server provider and a breath of fresh air when it comes to customer service, I am in my 50s and I expect a lot for my money when I hire by or buy anything, they are always upgrading and servicing the equipment with minimum disruption to the clients their support is second to none, if on the rare occasion I submit a ticket I get an automate reply straight away and a personal reply from one of the techs within 10-20 minutes. I run servers for our mature group of gamers (TBR clan) we never get lag or bad pings, the servers are always fully functional, most months we can use up to 3TB a month without any problems, if on the rare occasion we do get any problems, the issue is sorted out lightning fast and yes that's even over a holiday or weekend period! Cost compared to other providers is comparable but the customer service is 100 times more efficient and professional than you get from any of the major server providers out there. I would fully recommend Racksrv to anyone who is looking to hire a remote server especially if you need the server running 100% of the time and are in need of outstanding customer after-care and service.
Graham
I would highly recommend the services of RackSRV to anyone looking to rent a server overseas. Not only was the customer support and service great and enjoyable but it was also for an affordable price. Keep it up!
William

News @ RackSRV

Customer Feedback

  • Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of ...

    Graham
  • Jon provides a very professional service and is always on hand to help out with any issues or questions I have. I've never had any complaints over the last 3 years using this service and the response time for any queries is excellent. I'd recommend this service to anyone looking to host a server with a pr...

    Paul
  • When we were looking for a colocation supplier another company recommended RackSRV to us. We found the team very friendly and knowledgeable and promptly signed up - since then we have now moved more of our servers over to them. We have found them to be very flexible with any unusual requests we make and emails are al...

    Alex - Our IT Department Limited
  • Jon and Lee have been very helpful and responsive with all technical matters. We feel Racksrv provide a reliable and a high quality service, would not hesitate in recommending their service to anyone needing a high performance Hosting as well as Datacentre requirements.

    Shiraz - Tomlinsons Book Service
  • Fast customer support and fast speeds from racksrv. Don't look anywhere else if you need a server based in the UK at an affordable price!

    Karl Heinz
  • I've had excellent service for last 2 years! Jon and his team have been excellent in their communication and at dealing with any problems.

    Abishek
  • A1 Service with a smile! We rent 1U of space in the data center for a backup server, support tickets are always responded to and actioned quickly.

    Roland - RJG Consultancy Services Ltd
0