Customer Testimonials

If you want A friendly, professional service you will not find better than RackSRV. I feel fortunate that our clan found Jon to host out Dedi box. We have visitors from all over Europe, and as far as the US playing on our servers and all say they have a good gaming experience , which is testiment to the service offered. As for support I don't think I have ever waited more than a few minutes when we have had to put a ticket in for help. So do yourself a favour and get onboard, RackSRv will not let you down....

Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of server provider and a breath of fresh air when it comes to customer service, I am in my 50s and I expect a lot for my money when I hire by or buy anything, they are always upgrading and servicing the equipment with minimum disruption to the clients their support is second to none, if on the rare occasion I submit a ticket I get an automate reply straight away and a personal reply from one of the techs within 10-20 minutes. I run servers for our mature group of gamers (TBR clan) we never get lag or bad pings, the servers are always fully functional, most months we can use up to 3TB a month without any problems, if on the rare occasion we do get any problems, the issue is sorted out lightning fast and yes that's even over a holiday or weekend period! Cost compared to other providers is comparable but the customer service is 100 times more efficient and professional than you get from any of the major server providers out there. I would fully recommend Racksrv to anyone who is looking to hire a remote server especially if you need the server running 100% of the time and are in need of outstanding customer after-care and service.