Affiliate Program
Excellant level of service, always quick to reply to support tickets. only cancelled because our gaming community had no more use for the server. thank you for a good service, if things change we will return. S Hall.
Simon
When I was first looking to purchase a Dedicated Server I had looked around at a few providers, but choose RackSRV for their friendliness and helpful support. This was the first time I had purchased a Dedicated Server, so I was very new to how Payments and Setup would work. So I simply asked a few questions, and got very helpful replies. Knowing that you can contact your host and get a near to instant reply is very reassuring. I would recommend RackSRV to anyone looking to purchase a Dedicated Server.
Daniel - zFast Technologies
Service was amazing, just a pity I only required the server for one month :(
Karim
Having made the decision to move network host in July 2008 I was in the process of shopping around. I came across RackSRV and was very impressed with the owners knowledge and commitment to his then small business. I had evaluated other larger competitors but wasnt happy with the lack of information and impersonal way that I was dealt with; this wasnt the case with RackSRV. When I made arrangements for my then single server to move to RackSRV it had been quite badly abused at its previous host, the owner Jon took it on himself to test and rebuild the server for me as it wasnt in good shape. I now have more servers hosted with RackSRV and will soon exclusively host with RackSRV due to their ability to offer me multiple hosting locations and an amazing level of service. I find RackSRVs network to be top notch along with support and customer service. Anthony John Macey, BSc Oracle DBA/OAS Consultant
Anthony - TMD Assocaites Limited
Well so far and 3 months in I only have praise for the team at RackSRV. After being let down over the years with empty promises, poor service, failing hardware, I moved to RackSRV to host all our business sites and personal busy forums. To date 3 months on, reliability has been 100%, performance better than I expected, but more importantly, the customer service and support has been exceptional. The guys are totally honest (which means a lot, good news or bad news) and Im able to talk techie without jumping through the usual script sheet jibberish. We were looking at colo if this dedicated package worked out, why would I bother when their dedicated servers are so good?!
Paul - Navigate IT

News @ RackSRV

Customer Feedback

  • I lead a team of bleeding edge text miners at meme-machines.com, and need reliable colocation and support for our custom hot-rod hardware. That's what I get from Jon and the team at RackSRV, but I also get more. When mysteries emerge, and in our line of work that's unavoidable, they will always go quietly and...

    Chris - Datamonkees
  • We are really really satisfied with your professional support at any time of the day or night. Simply the best dedicated hosting company of the world, no doubt. Many thanks to Jon and all the team at RackSRV.

    Miroslav - Cheyloo Europe, s.r.o.
  • Over the past 2 weeks we have been hit by every conceivable problem a hosted service might have - catastrophic hardware failure, DDoS attack and overwhelmingly high organic load - all at once. We have had to lean heavily on the guys at RackSRV to get us through. On every occasion, they responded calmly, professionally...

    Ian - Chalkface Project Ltd
  • Your support and service has been excellent and should I be looking to host again, you’ll be at the top of my list.

    Neville - watchuktv.co.uk
  • Jon@RackSRV has been great to us, we have a couple of off-net servers with them for backup/DR purposes and have had zero problems. Everything was set up quickly, despite us choosing the wrong options when ordering the server and the prices Jon gave us are fantastic, no-one else could even come near them. I've never...

    Freethought - Freethought Internet Limited
  • I cant recommend RackSRV highly enough! Overall, support is definitely one of RackSRV's many strong points, if you were to single out any one in particular, and this really defined the service for us. Looking forward to renewing our service in future.

    Joe
  • Having been a user of remote servers from multiple hosts over many years (far more than I like to remember) I have left them all due to terrible customer after service once they had my custom. After leaving a major provider a few years ago I was pointed in the direction of racksrv. Racksrv are a different breed of ...

    Graham
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